Salesforce Business Analyst
21 hours ago
Hello, We are hiring for "Salesforce Business Analyst" for Gurugram location. Exp:8+Years Locs: Gurugram Work Mode: 5 Days Work from office Notice Period: Immediate joiners(notice period served or serving candidate) NOTE: We are looking for Immediate joiners(notice period served or serving candidate) Apply only If you are Immediate joiners(notice period served or serving candidate) Apply only if you are having 8+Years of relevant experience as per the JD. Job description: We are seeking a dynamic and experienced Manager/Sr. Manager Service to lead and oversee strategic initiatives in Salesforce implementation, IT transformation, customer engagement, and service excellence. The ideal candidate will possess a strong background in program management, with a keen ability to drive customer retention and satisfaction, and develop strategies aligned with business goals. Primary Job Responsibilities Salesforce Implementation - Lead end-to-end Salesforce implementation and optimization projects across business units. - Collaborate with cross-functional teams to understand business needs and translate them into technical solutions. - Ensure seamless integration with existing systems and processes. IT & Service Implementation - Plan and execute IT service initiatives aligned with organizational goals. - Oversee implementation of new tools, platforms, and technology to enhance service delivery. Program Management - Drive large-scale service and technology programs from initiation to closure. - Manage project timelines, budgets, risks, and stakeholder communications effectively. - Monitor KPIs and ensure project outcomes are met as per defined objectives. Customer Engagement & Retention - Develop and execute strategies to improve customer experience and loyalty. - Engage proactively with customers to understand pain points and improve service touchpoints. Strategy Development - Contribute to the formulation of service strategies to support long-term business growth. - Identify process gaps and recommend improvements for better customer and operational outcomes. Qualifications and Experience - Bachelors or Master’s degree in Engineering, IT, Business Administration, or related field. - Minimum 8 years of experience in service operations, Salesforce and IT implementation, and program management. - Proven track record of managing large cross-functional projects and teams. - Strong understanding of CRM platforms, especially Salesforce. - Excellent leadership, stakeholder management, and communication skills. - Ability to think strategically and execute with precision in a fast-paced environment.
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Salesforce Business Analyst
19 hours ago
Gurugram, India Cozzera Full timePosition: Salesforce Business Analyst Experience: 5 Years Location: Onsite – Gurugram About the Role We’re looking for a Salesforce Business Analyst with around 5 years of hands-on experience in CRM process mapping, requirement gathering, and Salesforce implementation. The ideal candidate will work closely with business stakeholders and technical teams...
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Salesforce Business Analyst
5 days ago
Gurugram, India Argus Consulting Full timeDescription : Job Title : Salesforce Business Analyst (Manufacturing domain).Location : Gurgaon, India (Hybrid/Onsite).Experience : 4 to 8 years.Employment Type : Full-time.About the Role : We are seeking a skilled Salesforce Business Analyst to bridge the gap between business requirements and technical implementation within our Salesforce ecosystem.The...
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Salesforce Business Analyst
3 days ago
Gurugram, India Argus Consulting Full timeDescription:Salesforce Business Analyst (Manufacturing India (Hybrid/Onsite).Experience : 4 - 8 years.Employment Type: : Full-time.About the Role:We are seeking a skilled Salesforce Business Analyst to bridge the gap between business requirements and technical implementation within our Salesforce ecosystem.The ideal candidate will have strong expertise in...
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Salesforce Business Analyst
19 hours ago
gurugram, India Cozzera Full timePosition: Salesforce Business AnalystExperience: 5 YearsLocation: Onsite – GurugramAbout the RoleWe're looking for a Salesforce Business Analyst with around 5 years of hands-on experience in CRM process mapping, requirement gathering, and Salesforce implementation. The ideal candidate will work closely with business stakeholders and technical teams to...
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Salesforce Business Analyst
1 day ago
Gurugram, India Cozzera Full timePosition: Salesforce Business AnalystExperience: 5 YearsLocation: Onsite – GurugramAbout the RoleWe’re looking for a Salesforce Business Analyst with around 5 years of hands-on experience in CRM process mapping, requirement gathering, and Salesforce implementation. The ideal candidate will work closely with business stakeholders and technical teams to...
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Salesforce Business Analyst
5 days ago
Gurugram, India AddRec Solutions Pvt Ltd Full timeDescription : Salesforce Senior Business Analyst - Salesforce Sales CloudKey Responsibilities : - Partner with business stakeholders to elicit, analyze, and document requirements across Salesforce Sales Cloud and related platforms to align platform capabilities with business goals- Conduct gap analyses, process mapping, and impact assessments for new...
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Salesforce Business Analyst
19 hours ago
Gurugram, India SRS Consulting Inc Full timeHello, We are hiring for "Salesforce Business Analyst " for Gurugram location. Exp :8+Years Locs : Gurugram Work Mode : 5 Days Work from office Notice Period: Immediate joiners(notice period served or serving candidate) NOTE: We are looking for Immediate joiners(notice period served or serving candidate) Apply only If you are Immediate joiners(notice period...
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Salesforce Business Analyst
1 day ago
Gurugram, India SRS Consulting Inc Full timeHello,We are hiring for "Salesforce Business Analyst" for Gurugram location. Exp:8+YearsLocs: GurugramWork Mode: 5 Days Work from officeNotice Period: Immediate joiners(notice period served or serving candidate) NOTE: We are looking for Immediate joiners(notice period served or serving candidate) Apply only If you are Immediate joiners(notice period served...
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Salesforce Business Analyst
24 hours ago
Gurugram, India SRS Consulting Inc Full timeHello,We are hiring for "Salesforce Business Analyst" for Gurugram location. Exp:8+YearsLocs: GurugramWork Mode: 5 Days Work from officeNotice Period: Immediate joiners(notice period served or serving candidate) NOTE: We are looking for Immediate joiners(notice period served or serving candidate) Apply only If you are Immediate joiners(notice period served...
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Salesforce Business Analyst
23 hours ago
Gurugram, India SRS Consulting Inc Full timeHello,We are hiring for "Salesforce Business Analyst" for Gurugram location. Exp:8+YearsLocs: GurugramWork Mode: 5 Days Work from officeNotice Period: Immediate joiners(notice period served or serving candidate) NOTE: We are looking for Immediate joiners(notice period served or serving candidate) Apply only If you are Immediate joiners(notice period served...
