Branch:deputy Branch Operations Head

14 hours ago

Bangalore Karnataka, India Axis Bank Full time

Branch Deputy Branch Operations Head INTERNAL USAGE No of Vacancies Reports to Is a Team leader No Team Size 1 Grade Manager Senior Manager Business Retail Banking Department Branch Banking Sub-Department Location About Branch Banking With branches spread across 26 states and 6 union territories the branches act as the face of Axis Bank for millions of retail customers and is hence an integral part of the Bank s strategy Branches play a major role in deposit mobilization from New-To-Bank NTB customers and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the branch banking team Deputy Branch Operations Heads are responsible for providing over-the-counter service to fulfill the needs of existing as well as potential customers They are required to identify and handle sales opportunities process customer transactions quickly efficiently and introduce customers to alternate channels wherever possible They will be required to use their inter-personal skills to build business relationships with the potential customers Key Responsibilities Process transactions efficiently and accurately while maintaining high service standards Handle customer queries and provide appropriate solutions Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products Manage relationships with mapped customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Comply with KYC SEBI rules regulations and legislation governing the bank Ensure administration of the branch by directing daily operations like cash clearing transfer ECS RTGS NEFT SB CD FDR Deposits account opening customer service Control and monitor leakage of income office accounts and anti-money laundering s Ensure compliance with banking rules regulations procedures review vault register and overdue management Review branch operations reports and track exceptional transactions Handle internal and external audit processes and attend audit queries immediately Qualifications Graduation Post-Graduation from a recognized institute 6-10 years of experience in the BFSI sector Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication both verbal and written skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills ComeAsYouAre We are dil se open Women LGBTQIA and PwD candidates of all ages are encouraged to apply Skills Refer to the About Company Axis Bank is the third largest private sector bank in India The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates MSME Agriculture and Retail Businesses The Bank has a large footprint of 4 594 domestic branches including extension counters with 11 333 ATMs 5 710 cash recyclers spread across the country as on 31st March 2021 The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021 The Overseas operations of the Bank are spread over eight international offices with branches at Singapore Dubai at DIFC and Gift City-IBU representative offices at Dhaka Dubai Abu Dhabi Sharjah and an Overseas subsidiary at London UK The international offices focus on Corporate Lending Trade Finance Syndication Investment Banking and Liability Businesses

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