Customer Support Executive Jobs Opening in Genxlead Retail Private Limited at Maduravoyal, ChennaiLess

3 weeks ago


Chennai, India Genxlead Retail Private Limited Full time

Job descriptionGreetings from Genxlead..We are excited to announce an opportunity to join our team at Genxlead Retail Pvt. Ltd (Shyaway.com) for the position of Customer Support Executive.Job DetailsPosition: Customer Support ExecutiveLocation: Vanagaram - ChennaiEmployment Type: Full-timeExperience : Minimum 6 months in a customer support or related roleLanguages : Must be fluent in Hindi and EnglishJob DescriptionWe are looking for a skilled Customer Service Representative to provide outstanding support and promote customer satisfaction throughout the organization. The goal is to enhance customer loyalty, ensure a smooth service experience, and meet or exceed customer expectations.Roles and ResponsibilitiesHandle customer complaints and provide appropriate solutions within specified time limits.Identify and assess customer needs to achieve satisfaction.Build and maintain strong relationships and trust with customer accounts.Manage large volumes of inbound calls efficiently.Provide accurate, valid, and complete information using the right tools and methods.Follow communication procedures, guidelines, and policies.Take initiative to go the extra mile in engaging customers.Demonstrate strong phone etiquette and active listening skills.Multitask, prioritize, and manage time effectively.Adapt to different customer personalities and situations.Proven customer support experience (minimum 6 months) is mandatory.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position? Ans: A candidate must have a minimum of 06 Months to 3+ year experience as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Other Course What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation. Other Course(Other Course)



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