International BPO Executive

4 weeks ago

Mumbai, Maharashtra, India Boston Institute of Analytics Full time
Job Description

Job Title: InternationalBPO Executive (US/UK Accent)

Location: Mumbai

Company : Boston Institute of Analytics

Department: Admissions & Sales

Job Summary:

The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle - from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students.

(Must have a UK or US accent)

Key Responsibilities:

Sales & Lead Conversion:

- Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals.
- Clearly communicate the value proposition of BIAs programs, certifications, and career outcomes.
- Understand the goals and needs of each lead and position the most relevant course offerings.
- Build trust and urgency by handling objections effectively and sharing success stories or career support insights.
- Maintain detailed lead tracking and updates in CRM tools to monitor each leads movement through the funnel.

Counseling Session Coordination:

- Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors.
- Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment.
- Keep counselors informed on student readiness and support needed for conversion.

Lead Nurturing & Follow-Up:

- Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, email).
- Re-engage previously interested leads with new program updates, offers, or success case studies.
- Ensure all communications are professional, timely, and student-focused.

Performance & Reporting:

- Achieve weekly/monthly lead contact and enrollments.
- Prepare basic reports for daily outreach activity, lead quality, and conversion insights.
- Share on-ground feedback to marketing and admissions teams to improve campaign performance and lead quality.

Team Collaboration:

- Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process.
- Attend regular training sessions on product knowledge, sales techniques, and CRM tools.

Qualifications:

- 1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets.
- Strong sales and persuasion skills - ability to convert interest into action.
- Fluent in English with excellent verbal and written communication.
- Comfortable working with CRM systems, lead dashboards, and reporting tools.
- Self-motivated, target-driven, and passionate about helping students make informed career decisions.

  • International BPO Executive

    4 weeks ago

    Mumbai, Maharashtra, India Boston Institute of Analytics Full time

    Job Title:  International BPO Executive (US/UK Accent)Location: MumbaiCompany : Boston Institute of AnalyticsDepartment: Admissions & SalesJob Summary:The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible...

  • International BPO Executive

    2 weeks ago

    Mumbai, Maharashtra, India Boston Institute of Analytics Full time

    Job Title:  International BPO Executive (US/UK Accent) Location: Mumbai Company : Boston Institute of Analytics Department: Admissions & Sales Job Summary: The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be...

  • HR Executive- Reputed International BPO Industry- Mumbai, Maharashtra, India

    1 day ago

    Mumbai, Maharashtra, India Seven Consultancy Full time

    JOB DETAILS · Responsible for recruitment l taking internal references from existing employees l coordinating with the vendors· Filing & doing documentation of new joinee's · Maintaining MIS on daily basis· Following up the candidates for joining· Out calling on the data provided FUNCTIONAL AREA HR Executive, HR Recruiter, Recruitement Executive, HR...

  • BPO Executive Opportunities

    4 days ago

    Navi Mumbai, Maharashtra, India beBeeInternational Full time ₹ 15,00,000 - ₹ 20,00,000

    Job TitleWe are looking for exceptional individuals to join our team as International BPO Executives.Develop and maintain strong relationships with clients through effective communication and issue resolution.Collaborate with cross-functional teams to identify and implement process improvements.Analyze data and metrics to drive business growth and optimize...

  • Only 24h Left International Sales Role

    3 weeks ago

    Mumbai, Maharashtra, India SANA SEARCH INTERNATIONAL Full time

    - Working Days- 5 days 2 off in a week - Shift Timings- Rotational- Responsibilities - We need someone who has worked in BPO for minimum international sales outbound calls - Responsible for own as well as team sales performance- Experience in managing and directing a sales team- Responsible for smooth functioning of inter-departmental work flow-...

  • Hiring for bpo customer service international

    3 weeks ago

    Navi Mumbai, Maharashtra, India Varda HR LLP Full time

    Job DescriptionCustomer Service Executive (Voice process)Position: Customer Service ExecutiveAge : 19 to 50 Jobdescription : Resolving customer queries.Providing accurate information to customers.Eligibility Criteria :Descent English communication.Willing to work in Voice customer service process.BPO experience would be an added advantage. HSC Freshers can...

  • Job For Customer Service Executive-BPO Industry-Mumbai, Maharashtra, India-3 L Lakshmi-9152028139

    2 days ago

    Mumbai, Maharashtra, India Seven Consultancy Full time

    JOB DETAILS Handling overall operations of Logistics from source to delivery.• Be a first point of contact to handle and resolve customer complaints.• Research information and troubleshoot problems using available resources.• Getting deep into issues & providing efficient solution with help of theinternal Team.• Monitoring loads on the application...

  • HR Generalist(UK Shift)-Reputed International BPO-Navi Mumbai, Maharashtra, India- 3 LPA-Akshita-9152023809

    6 days ago

    Navi Mumbai, Maharashtra, India Seven Consultancy Full time

    JOB DETAILS administer compensation and benefit plansAssist in talent acquisition and recruitment processesConduct employee onboarding and help organize training & development initiativesProvide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arisePromote HR programs to create an efficient and...

  • International Business Development Executive

    1 day ago

    Mumbai, Maharashtra, India beBeeLeadership Full time US$ 20,00,000 - US$ 25,00,000

    About the Role:We are seeking a seasoned leader to drive global revenue growth, build long-term partnerships, and lead enterprise sales efforts in the international BPO space. As a strategic Vice President - International Business Development, you will own and drive business development strategy for key markets. Maintain a strong pipeline of Fortune 1000 and...

  • Executive - International Sales (1-6 yrs)

    3 days ago

    Mumbai, Maharashtra, India Nonagon Executive Research Full time

    - Role: International Sales (Designation based on current role)- Experience Required: Minimum 1 years in to core International Sales including - Hot, Warm and Cold Lead Generation Exposure- Work Days: 5 days a week (2 weekly offs)- Shift Timings: US Shift Timings- Global Presence: USA | Germany | IndiaKey Responsibilities:- Handle international sales...