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3 days ago


Mumbai Maharashtra, India Kotak Mahindra Bank Full time

Job Category KMBL Degree Level Bachelor s Degree Credit Card Product - MIS Team Manager Department Credit Card-Marketing HO Experience Level 4 to 7 years overall 2-3 years in credit card domain is preferred Grade M4-M5 Key Responsibilities 1 Data Management Reporting Develop and maintain robust MIS Management Information System for credit card products Generate and automate regular reports and dashboards using DEX SAS SQL Power BI and Excel Perform detailed credit card portfolio analysis transaction trends and product performance to provide actionable insights Ensure timely delivery of accurate analysis reports to stakeholders and senior management 2 Business Insights Analytics Conduct deep-dive analysis on credit card portfolios to identify growth opportunities and risks Monitor key performance indicators KPIs such as spend patterns customer retention delinquency rates etc Support product teams in pricing strategies credit risk evaluations and campaign performance 3 Data Integrity Quality Ensure data accuracy and consistency across all reporting systems and databases Collaborate with IT and data engineering teams to resolve data discrepancies and system issues 4 Stakeholder Collaboration and Team management Work closely with product managers risk teams and marketing teams to support data-driven decision-making Present insights and findings in a clear concise manner to technical and non-technical audiences Lead a team of 3-5 people 5 Process Improvement Identify and implement opportunities for process automation and efficiency improvements Stay updated on best practices and emerging tools in data analytics and reporting Qualifications Skills Technical Expertise Proficiency in DEX SAS SQL Power BI and advanced Excel including pivot tables macros and complex formulas is a must Strong understanding of data visualization principles and dashboard creation Industry Knowledge 2-3 years of hands-on experience in the credit card domain with exposure to product performance and portfolio analysis Familiarity with credit card lifecycle processes customer segmentation and regulatory compliance Analytical Problem-Solving Skills Exceptional ability to interpret complex data and present actionable insights High attention to detail and accuracy in data analysis Soft Skills Excellent communication and presentation skills Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment Preferred Qualifications Experience with advanced analytics tools or programming languages e g Python R Certification in data analytics tools like DEX SAS Power BI or SQL is a plus


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