Customer Service Executive Greater Noida

4 weeks ago

Noida Uttar Pradesh, India Aditya Birla Group Full time

Cross Sales and S2S Driving Sales in volumes for the organization on LI HI Loans and other products of ABC Supervise and monitor daily workflow of the assigned branches to ensure speedy and error free issuance Smooth functioning of financial processing including receipting and payment processing as per the laid down processes Quality customer service and enhancing persistency levels in a dynamic business environment with frequent regulatory changes through a geographically scattered team Control risks revenue loss in operational and financial processes and take corrective action New business Policy Issuance Servicing Revenue Generation Revenue Conservation Financial Process Control New business Policy Issuance Servicing Revenue Generation Revenue Conservation Financial Process Control Customer Service-Revenue Conservation Generation MIS management and dissemination for ops accounts and Ensure compliance with all operations and financial processes Customer Contactibility Persistency People Management-HR Process Control for Joining Exit-Admin front office and sales support activities for branches which have only one BOE and no Sales Support Executive Requirement Good verbal and written English communication Good knowledge of MS Office Outlook MS Excel PPT and Word Minimum 1-2 years experience in handling backend operations customer operations

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