Insurance Product Manager

Job Description: Insurance Product Manager (Technical Focus)

Policy Era is seeking an experienced and highly technical Insurance Product Manager to drive the development and enhancement of our next-generation insurance products and platforms. This role requires a unique blend of deep insurance knowledge, strategic product leadership, and hands-on technical acumen to bridge the gap between business needs and technical execution.

Key Responsibilities

Product Strategy & Management

- Define and champion the product vision and strategy for assigned insurance lines (e.g., P&C, Life, Health), ensuring alignment with overall company goals and market trends.
- Conduct market research, competitive analysis, and customer interviews to identify pain points, unmet needs, and opportunities for product innovation and differentiation.
- Own the end-to-end product lifecycle, from ideation, definition, development, launch, to iteration and sunset.
- Define, track, and analyze key performance indicators (KPIs) for the product (e.g., adoption rate, profitability, retention, user engagement) and use data to inform product decisions.

Technical Product Development & Execution

- Serve as the Product Owner for one or more Agile development teams, managing and prioritizing the product backlog, writing clear user stories with acceptance criteria, and participating in planning and sprint review meetings.
- Translate complex insurance requirements (e.g., rating algorithms, regulatory rules, policy administration logic) into technical specifications and APIs for engineering teams.
- Work closely with Software Architects and Engineers to design scalable, secure, and high-performance solutions, particularly in areas like cloud-native platforms, API integrations, and data infrastructure.
- Oversee the technical implementation and integration of third-party systems (e.g., claims systems, data providers, regulatory reporting tools).
- Cross-Functional Collaboration
- Collaborate with Actuarial, Underwriting, and Legal/Compliance teams to ensure product features are actuarially sound, meet underwriting guidelines, and comply with all regulatory requirements.
- Partner with Sales, Marketing, and Operations to develop go-to-market strategies, training materials, and efficient operational processes for new products.
- Act as the key technical liaison between business stakeholders and the technology department.

Required Qualifications

Education & Experience:

- Bachelor's degree in Computer Science, Engineering, Business, Finance, or a related technical field. A Master's degree or MBA is a plus.
- 3+ years of experience in Product Management, with a significant portion in the Insurance or InsurTech industry.
- 3+ years of direct experience working on the technical development of core insurance platforms, such as Policy Administration Systems (PAS), Rating Engines, or Claims Management Systems.
- Technical Skills
- Strong understanding of modern software development practices (e.g., Agile/Scrum, DevOps, CI/CD).
- Demonstrable experience with API design and integration (REST, GraphQL) and familiarity with microservices architecture.
- Familiarity with modern cloud computing environments (AWS, Azure, or GCP) and their relevant data and processing services.
- Ability to read and understand technical documentation and engage in high-level technical discussions regarding system architecture and data models.
- Proficiency in data analysis and tools (e.g., SQL, Python, Tableau) to evaluate product performance and inform decisions.

Insurance & Product Skills:

- Deep knowledge of the insurance value chain (underwriting, pricing, distribution, claims).
- Proven track record of launching successful, technically complex digital products.
- Excellent ability to communicate complex technical and insurance concepts to both technical and non-technical audiences.

Preferred Qualifications:

- Experience in a specific insurance line (e.g., Commercial P&C, Specialty Lines).
- Professional certifications like CPCU, Pragmatic Marketing, CSPO (Certified Scrum Product Owner), or PMP.
- Hands-on experience with emerging technologies in insurance like AI/ML applications for pricing or risk assessment.

Core Responsibilities and Focus Areas

The role breaks down into three main areas:

Product, Strategy & Management:

- Define the vision and strategy for insurance lines (P&C, Life, Health) based on market research and competitive analysis.
- Own the full product lifecycle from ideation to launch and iteration, defining and tracking key performance indicators (KPIs) like profitability and adoption.
- Technical Product Development & Execution (The Primary Technical Focus):
- Act as the Product Owner for Agile development teams, managing the backlog and writing detailed user stories.
- Translate complex insurance rules into technical specifications for engineering, collaborating with Architects on scalable, cloud-native solutions and API design/integration.
- Oversee the technical implementation of core insurance platforms (PAS, Rating Engines) and integration with third-party systems.
- Cross-Functional Collaboration:
- Partner with Actuarial, Underwriting, and Legal/Compliance to ensure products are sound and compliant.
- Collaborate with Sales and Marketing on go-to-market strategies.

Required Qualifications

The role demands a rare blend of insurance and deep technical expertise:

- Experience: 3+ years in Product Management within Insurance/InsurTech, plus 3+ years of direct technical experience with core insurance platforms (PAS, Rating Engines, Claims Systems).
- Education: Bachelor's in a technical or related field (Computer Science, Engineering, etc.).
- Technical Skills: Strong knowledge of Agile/Scrum, API design/integration (REST, GraphQL), microservices architecture, and modern cloud computing (AWS, Azure, or GCP). Must be able to engage in high-level architectural and data model discussions and use data tools (SQL, Python) for analysis.
- Insurance Knowledge: Deep knowledge of the insurance value chain (underwriting, pricing, claims) and a proven track record of launching successful, technically complex digital products.