Front Desk Associate

7 days ago

Bengaluru, India Zolo Full time

About the Role We are looking for an energetic and guest-focused Receptionist (Front Desk Executive) to be the face of our hostel operations. This role involves welcoming travelers, managing check-ins/check-outs, handling guest queries, and ensuring smooth day-to-day operations. The ideal candidate will bring a friendly personality, problem-solving attitude, and strong communication skills to create memorable experiences for our guests. Key Responsibilities ● Manage the hostel front desk – guest check-ins, check-outs, and reservations. ● Provide clear, polite, and effi cient responses to guest inquiries. ● Ensure smooth daily hostel operations and proactively resolve guest issues. ● Maintain billing records, handle POS transactions, and generate basic reports. ● Support hostel community events and activities to enhance guest experience. ● Coordinate with housekeeping and operations teams for seamless service delivery.

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