
Billing Customer Experience Analyst
3 hours ago
Join our Team as a Billing Customer Experience AnalystLocation Gurgaon IndiaAbout the role Join our dynamic team at Onecom Technology and play a pivotal role in ensuring exceptional customer satisfaction through accurate timely and reconcilable billing As a Billing Customer Experience Analyst you ll be responsible for managing customer billing transactions resolving queries and driving process improvements If youre dedicated to delivering exceptional service and enjoy working in a dynamic environment wed love to meet you What makes you a great fit Telecoms experience preferably on the ability platform Proven process improvement skills Strong attention to detail and accuracy Demonstrated understanding of call data records Excellent IT skills including proficiency in Excel Word and CRM systems Logical and structured approach to work Self-motivated and proactive attitude Commitment to professional and personal development Exceptional data input analysis and reporting skills Effective communication skills Problem-solving abilities Team player Positive and can-do attitude Key responsibilities Process customer billing movements including moves adds changes deletes Improve billing system efficiency through process optimisation and data entry accuracy Maintain product catalogues and ensure synchronisation with our CRM Salesforce Embrace automation and scalable processes Resolve customer billing issues and track query resolution Promote customer self-service through help guides and proactive communication Understand and implement customer-specific billing requirements Conduct billing health reviews to enhance customer experience and identify sales opportunities Create and implement reporting templates for internal and external use Support Total Metering and Billing System TMBS compliance Contribute to team training and development Participate in performance reviews and objective setting Perks for our People Holidays 18 days annual leave 6 public holidays Other Leave 7 days casual leave 7 days sick leave Development In-House Training Academy Wellbeing Mental Health support Who we are Onecom is an award-winning provider of Communication Technology trusted by UK organisations to deliver Simply Brilliant Customer Experiences Our values We champion our values in everything we do Innovation Integrity Ambition Knowledge Inspiration ED I We are committed to equity diversity and inclusion and we encourage candidates to complete our equality monitoring form as part of the application process Responses are anonymous and help inform our future initiatives We re the UKs leading business telephony and cloud communications provider delivering IT services contact centre technology unified comms fixed-line voice connectivity and managed cloud solutions
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Gurgaon, Haryana, India Onecom Full timeJoin our Team as a Billing Customer Experience AnalystLocation Gurgaon IndiaSalary 6LPAAbout the role Join our dynamic team at Onecom Technology and play a pivotal role in ensuring exceptional customer satisfaction through accurate timely and reconcilable billing As a Billing Customer Experience Analyst you ll be responsible for managing customer...
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Customer Support(Billing)
1 day ago
Gurugram, Haryana, India Bridgexcel innovations pvt ltd Full timeLocation: Gurugram Experience: 1+years of billing/Customer Support About the role: The Billing Analyst supports the Billing function by collecting data in the format of CDR’s and LDR’s (Call Data Records and Line Data Records), maintaining accuracy of data, reporting on profitability and resolving billing issues. The Billing Analyst plays a pivotal...
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Billing Analyst
23 hours ago
Gurgaon, Haryana, India DISCO Full time ₹ 9,00,000 - ₹ 12,00,000 per yearYour ImpactThe Billing Analyst supports the timely and accurate preparation, delivery, and collection of customer invoices. They serve as a liaison between clients and cross-functional teams to resolve billing inquiries.What You'll DoCustomer Engagement: Liaises with customers to answer billing questions via phone and email. Monitors tickets, and provides...
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Otc Operations Analyst
3 weeks ago
Gurgaon, Haryana, India Orange Full timeabout the role The Order-to-Cash Analyst is in charge to support revenue assurance programs through generation of accurate and timely billing to customers thereby ensuring revenue flows Key Result Areas Produce on a monthly basis the invoices according to the Contract commercial offer according to the contract network updates Accountable for all...
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Analyst, Customer Care
5 days ago
Gurgaon, Haryana, India BOSTON SCIENTIFIC Full timeHiring Manager Rekha Sharma Recruiter Radhika Kapoor The primary responsibility of this role is to support the India Claims processing team in executing daily operational tasks related to claims processing order management and customer communication Key Responsibilities Support basic claims processing tasks under guidance including documentation...
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07/09/2025 Sr. Analyst
3 weeks ago
Gurgaon, Haryana, India Orange Full timeabout the role The Order-to-Cash Sr Analyst is in charge to support revenue assurance programs through generation of accurate and timely billing to customers thereby ensuring revenue flows Key Result Areas During the run phase the Senior OTC Operations Analyst is responsible for day to day OTC activities Ordering capability the customer is able to...
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Manager- Otc Billing
2 weeks ago
Gurgaon, Haryana, India Johnson Controls Full timeWho we are Johnson Controls is the global leader for smart healthy and sustainable buildings At Johnson Controls we ve been making buildings smarter since 1885 and our capabilities depth of innovation experience and global reach have been growing ever since Today we offer the world s largest portfolio of building products technologies software ...
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Billing Executive
2 weeks ago
Haryana, India JS ASSOCIATES Full timeA billing job involves creating and sending customer invoices, tracking payments, managing accounts receivable, resolving billing discrepancies, and communicating with clients about their accounts and outstanding debts. Key responsibilities include ensuring invoice accuracy, updating financial records, assisting with financial reporting, maintaining client...
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Billing Executive
1 week ago
Haryana, India J's Associates LLC Full time ₹ 3,12,000 per yearA billing job involves creating and sending customer invoices, tracking payments, managing accounts receivable, resolving billing discrepancies, and communicating with clients about their accounts and outstanding debts. Key responsibilities include ensuring invoice accuracy, updating financial records, assisting with financial reporting, maintaining client...
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Billing Executive
2 weeks ago
Haryana, India J's Associates LLC Full timeA billing job involves creating and sending customer invoices, tracking payments, managing accounts receivable, resolving billing discrepancies, and communicating with clients about their accounts and outstanding debts. Key responsibilities include ensuring invoice accuracy, updating financial records, assisting with financial reporting, maintaining client...