Billing Analyst
3 days ago
- The Billing Analyst supports the timely and accurate preparation, delivery, and collection of customer invoices. They serve as a liaison between clients and cross-functional teams to resolve billing inquiries.
- Customer Engagement: Liaises with customers to answer billing questions via phone and email. Monitors tickets, and provides timely and accurate responses to customer questions.
- Billing Cycle Support: Assists in monthly billing cycles, including invoice preparation and completeness / accuracy reviews. Monitors emails and promptly addresses billing and collection-related issues. Runs ad-hoc reports in systems to address customer inquiries.
- 1+ years experience with high volume B2B billing and collections
- Intermediate Excel skills including VLOOKUPs and PivotTables
- Experience with NetSuite or similar billing systems
- SaaS company billing experience
- Proficiency in managing and analyzing data using Excel and other relevant software
- Excellent customer service, communication, interpersonal abilities, and ability to work cross-functionally within the company
- Strong organizational and time management skills
- Attention to detail with ability to work accurately under pressure
- Accounts receivable best practices and principles
- Ability to work independently and be self-motivated to complete tasks by deadlines
Education
- Required: Bachelor's in Finance or Accounting
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical and dental insurance
- Competitive salary plus discretionary bonus
- Opportunity to be a part of a startup that is revolutionizing the legal industry
- Growth opportunities throughout the company
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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