▷ [15h Left] Call Quality Analyst

Responsibilities:* Monitor KPIs & KRAs* Conduct call audits* Analyze quality metrics using BQM tools* Collaborate with teams on improvement initiatives* Ensure compliance with industry standards

Job Description Call Centre Manager GVK Emergency Management and Research Institute (GVK EMRI) is seeking a highly experienced Call Centre Manager to oversee all operations of our State Command Center (SCC) in Hyderabad, Telangana. This leadership role is critical for managing call taking, quality control, and shift operations, ensuring strict adherence to...

Job Description Call Center Team Lead GVK Emergency Management and Research Institute (GVK EMRI) is seeking a Call Center Team Lead to supervise a team of agents for the Dial 112 Call Center. This role is crucial for ensuring service quality, monitoring team performance, and maintaining strict adherence to Service Level Agreements (SLAs), while also acting...

Job Description Job description Responsibilities : - MBA (Marketing/Sales) with 1-2 years- experience in software sales - Knowledge on digital marketing/running digital campaigns - Good communication skills - Should be able to give first level product demos - Technical background would be a plus point - Proven inside sales experience, Lead Generation through...

About the Role At Art Gharana, we believe creativity can transform workplaces. As we expand our corporate (B2B) vertical globally, we’re looking for a Customer Support Executive who can deliver outstanding client experiences to our corporate partners and learners across time zones. This isn’t a script-reading support job — you’ll be the human...

Core experience in Cable industry or with measurement systems and qualitysystems with complete understanding of cable testing standards and BISrequirements. Quali: BE/Diploma - Mech/EC/Electrical Call Shailesh @ for further details.

The Business Analyst will coordinate the development of small to large scale projects from conception to implementation. This position will analyze, design, and document system requirements with business area(s) sponsoring the project. Analyzes and documents current systems functions and recommends changes to existing applications or...

We are seeking a skilled and experienced Data Quality Engineer (Data QE) to join our team. The ideal candidate will have a strong background in Quality Engineering, ETL and database testing, and hands-on expertise with Python, PySpark, SQL, and Databricks. You will be responsible for designing and executing tests to ensure the quality and reliability of data...

Location: Bhopal Job Type: Full-Time | Remote Experience: Minimum 1 Year Job Description: We are looking for a creative and passionate Entertainment Journalist/Writer to join our team! The ideal candidate should have a deep love for movies, TV shows, series, and pop culture, along with strong writing skills to produce content that both informs and...

Why should you choose us? Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of...