IT Systems Specialist

Job Description Founded in 1972, Atari is one of the world's most iconic consumer brands and a pioneer in the video game industry, known for creating classics like Pong, Asteroids, and Centipede. Today, Atari Inc.continues to build on its legacy by developing games, hardware, and experiences that honor the past while driving innovation for the future. Over the past two years, we've been building Atari India, a growing team that plays a critical role in supporting our global operations. We're proud of the team we've assembled so far, and we're justgetting started. As part of a lean, high-impact organization, the team in India works closely with colleagues in North America and Europe on projects that move the company forward. Whether you're helping launch a new game, keeping our infrastructure secure, or supporting day-to-day operations, your work here matters. Join us as we continue to grow Atari India and build the future of a legendary brand. - Position:IT Systems Specialist (Productivity & Infrastructure Focus) - Experience:5+ Years - Location:Netaji Subhash Place, Pitampura, Delhi. - Employment Type:Full-Time About the Role We are seeking an experienced and technically precise IT Systems Specialist to take ownership of the operational integrity of our corporate technology environment. This hybrid role focuses on ensuring seamless end-user productivity through expert administration of modern cloud-based productivity suites (M365 / Google Workspace), while also contributing to internalengineering efficiency through automation and DevOps best practices. Responsibilities - Corporate Systems and Productivity Suite Administration - System Integrity:Maintain, secure, and optimize the cloud-based productivity platform(Microsoft 365 or Google Workspace), ensuring compliance and effective license management. - User Lifecycle Management:Manage provisioning, configuration, and de-provisioning across SaaS applications and endpoints (Windows, macOS, mobile) using SSO and MDM tools. - Technical Support:Provide Tier-2 level technical support for complex hardware, software, andnetwork issues while maintaining SLA standards. - Documentation & Training:Develop and maintain technical documentation, SOPs, and knowledge bases to enhance operational efficiency. - Infrastructure Automation and Engineering Support - Automation Development:Create automation scripts and tools (Python, PowerShell, Bash) toeliminate manual processes in IT and platform workflows. - DevOps Support:Apply Infrastructure as Code (IaC) principles (Terraform, Ansible) to manageand audit shared cloud infrastructure. - Toolchain Governance:Administer access, enforce security policies, and ensure integrationstability across platforms like GitHub, CI/CD pipelines, and monitoring tools. - Monitoring & Triage:Act as the first responder for non-code-related production alerts, performdiagnostics, and escalate with complete incident context to the SRE team. Requirements - 5+ years of experience inSystem Administration or IT Operations, preferably in a fast-paced technology environment. - Strong expertise inMicrosoft 365 / Azure ADorGoogle Workspaceadministration, includingadvanced governance and security center management. - Hands-on experience withscripting and automation(Python, PowerShell, or Bash). - Familiarity withInfrastructure as Code tools(Terraform, Ansible). - Strong understanding ofnetworking protocols TCP/IP, VPN, DNS, DHCP. Bonus Points - Experience supporting engineering teams or DevOps workflows. - Prior exposure to CI/CD tools, GitHub administration, or monitoring platforms. - Proven ability to document processes and train technical/non-technical users. Preferred Qualifications - Bachelor's or Master's degree in Computer Science, Data Science, or a related technical field. - Relevant cloud certifications such asAWS Cloud Practitioner, Microsoft Azure Administrator,orGoogle Workspace Admin. - Advanced troubleshooting and analytical skills with a focus on reliability and performance. Working Hours: 9:00 AM - 1:00 PM & 6:00 PM - 10:00 PM (IST)