Tour Operator

2 days ago

Kolkata India Udaan Full time

Job Description Job Title: Tour Operator Location: Kolkata,Newtown Work Mode: Work from Office Experience: 14 Years Role Overview We are hiring a Tour Operator with 14 years of hands-on experience in the travel and tourism field. The person in this role will manage client travel plans, handle coordination with vendors, and ensure every tour runs efficiently. Key Responsibilities - Manage client details and maintain accurate travel records. - Plan and organize domestic and international travel itineraries. - Coordinate with hotels, transport providers, and other vendors. - Communicate clearly with clients to understand and meet their travel needs. - Prepare quotations, invoices, and travel documents. - Resolve any issues or changes during trips quickly and professionally. - Follow up with clients for feedback and future travel planning. - Work closely with the operations and sales teams for smooth execution of tours. Required Skills & Qualifications - 24 years of experience in a tour operations or travel management role. - Good knowledge of destinations, travel planning, and booking procedures. - Proficient with MS Office and basic travel management tools. - Organized, reliable, and customer-focused attitude. - Expertise in Guided Tours and Travel & Tourism to develop and manage exceptional travel experiences. - Proficiency in Customer Service and Reservations to enhance client satisfaction and manage bookings seamlessly. - Experience in Sales with a proven ability to meet or exceed targets in a tourism-related context. - Strong organizational and multitasking skills to handle multiple tours and clients effectively. - Excellent communication and coordination skills to build rapport with clients and colleagues. - Knowledge of local and international travel regulations, destinations, and cultural nuances is a plus.

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