Technical Account Manager
6 days ago
About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Kerala What you'll be Responsible for? - Managing the existing key accounts - Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support desk - Manage escalated customer complaints her major incidents - Collaborate and work with internal teams for escalations or critical issues and extend support to retain the customer business - Responsible to maintain accurate records of discussions or correspondence with customers - Analyze statistics and other data to determine the level of customer service being provided by the organization - To build and grow good client relationship to ensure retention and business growth. - To liaise with internal teams to ensure resource availability for on-time project delivery - To maximize revenue from existing accounts and develop new accounts within current clients - Collaborate with internal business teams to discuss on possible improvements to customer service - Conduct regular review meetings with customers to discuss on issues - Prepare weekly MIS including project status report What You'd have? - 4-5 years of experience in Customer Support, Technical Account Management. Preferably from Telecom, IT - Engineering Graduate in Computer Science or Electronics - Proactive, Self-Motivated - Analytical mindset to solve issues with focus on client/customer requirement - Takes initiative and accountability - Team Player and actively engage and contribute in the team - Ability to manage timelines effectively - Must have attention to detail - Flexible to work in 24x7 environment - Excellent communication in English (written & verbal) and interpersonal skills Why join us? Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees
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Associate Account Manager
4 weeks ago
Kozhikode, India Wattlecorp Cybersecurity Labs Full timeDescription Wattlecorp Cybersecurity Labs is looking for an enthusiastic Associate Account Manager to join our Sales team in Kozhikode. This full-time, on-site position presents a fantastic opportunity to engage with clients in the rapidly evolving field of computer and network security. As an Associate Account Manager, you will play a crucial role in...
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Associate Account Manager
2 weeks ago
Kozhikode, India Wattlecorp Cybersecurity Labs Full time ₹ 18,000 - ₹ 20,000Description Wattlecorp Cybersecurity Labs is looking for an enthusiastic Associate Account Manager to join our Sales team in Kozhikode. This full-time, on-site position presents a fantastic opportunity to engage with clients in the rapidly evolving field of computer and network security. As an Associate Account Manager, you will play a crucial role in...
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Associate Account Manager
2 weeks ago
Kozhikode, Kerala, India Wattlecorp Cybersecurity Labs Full time ₹ 2,16,000 - ₹ 2,40,000 per yearDescriptionWattlecorp Cybersecurity Labs is looking for an enthusiastic Associate Account Manager to join our Sales team in Kozhikode. This full-time, on-site position presents a fantastic opportunity to engage with clients in the rapidly evolving field of computer and network security.As an Associate Account Manager, you will play a crucial role in building...
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Associate Account Manager
2 weeks ago
Kozhikode, India Wattlecorp Cybersecurity Labs Full time US$ 2,16,000 - US$ 2,40,000 per yearWattlecorp Cybersecurity Labs is looking for an enthusiastic Associate Account Manager to join our Sales team in Kozhikode. This full-time, on-site position presents a fantastic opportunity to engage with clients in the rapidly evolving field of computer and network security. As an Associate Account Manager, you will play a crucial role in building...
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Information Technology Account Manager
2 weeks ago
Kozhikode, Kerala, India Core Cognitics Full time ₹ 12,00,000 - ₹ 15,00,000 per yearCore Cognitics is dedicated to leveraging technology to drive positive change in the world. We specialize in digital transformation, innovative product development, and AI solutions while emphasizing the ethical use of technology. With a commitment to transparency and inclusivity, our teams collaborate with businesses to implement advanced, secure, and...
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Accounts Manager
5 days ago
Kozhikode, Kerala, India Sree Gokulam Motors & Services Pvt. Ltd. Full timeCompany DescriptionSree Gokulam Motors & Services Pvt. Ltd., part of the esteemed Sree Gokulam Group, is a key player in the Indian automobile industry. In partnership with TATA Motors, the company offers a wide range of TATA Passenger vehicles, providing customers with access to innovative and reliable technology. With headquarters in Cochin and a robust...
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Accounts Manager
3 weeks ago
Kozhikode, India Green Worms Full timeWe're hiring Accounts Manager.Experience: 8 to 10 YearsLocation: KozhikodeProven experience in account management, GST compliance, and financial analysis. Manage daily finance operations, oversee month end and year end closures, ensure statutory compliance, and deliver timely financial reportsKey ResponsibilitiesFinancial Operations Management Manage all day...
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Accounts Manager
3 weeks ago
Kozhikode, India Green Worms Full timeWe're hiring Accounts Manager.Experience: 8 to 10 YearsLocation: KozhikodeProven experience in account management, GST compliance, and financial analysis. Manage daily finance operations, oversee month end and year end closures, ensure statutory compliance, and deliver timely financial reportsKey ResponsibilitiesFinancial Operations Management Manage all day...
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Accounts Manager
3 weeks ago
Kozhikode, India Green Worms Full timeWe're hiring Accounts Manager.Experience: 8 to 10 YearsLocation: KozhikodeProven experience in account management, GST compliance, and financial analysis. Manage daily finance operations, oversee month end and year end closures, ensure statutory compliance, and deliver timely financial reportsKey ResponsibilitiesFinancial Operations Management Manage all day...
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Account Manager
7 days ago
Kozhikode, Kerala, India gitZEST Full time ₹ 1,80,000 - ₹ 7,20,000 per yearJob SummaryWe are seeking a detail-oriented and experienced Accounts Manager with strong proficiency in Zoho Books and GST filing. The ideal candidate will manage the full spectrum of accounting operations, ensure compliance with tax regulations, and support management with accurate financial insights.Key ResponsibilitiesManage day-to-day accounting...