Senior Warden

4 weeks ago

Pune, Maharashtra, India FLAME University Full time
- Excellent leadership ability to take people along and resolve conflicts.
- Ensuring student on ground experience with highest level of customer focus.
- Ensuring SOP and Student manual followed.
- Ensuring uniform standards of service and response followed across all hostels and Student blocks.
- Be overall Incharge of highest level of Student experience.
- Time bound response to Student and parents queries and concerns.
- Excellent collaboration and coordination with Disciplinary committee, Registrar office, Estate, Mess, Administration, Facilities, Security and Medical Facilities.
- Affirmative, compassionate and professional handling of Student's and parents grievances and queries.
- Affirmative, compassionate and professional handling of Student's disciplinary issues.
- Comfort with Student's Data management tools and software.
- Regular reports and data sharing on a monthly, quarterly and annual basis.
- Experience with leading university set up necessary.

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