Logistics Manager

24 hours ago

Mumbai, India Foxtale Full time

Key Responsibilities: - You will be managing aspects of output in your area: Controlling performance, metrics, process improvements & People management. - Monitor and analyse delivery performance & Closure on Open shipments. - Coordinate all aspects of B2C logistics day-to-day operations including transportation planning, route optimization, carrier management, and delivery scheduling - Reconciliation of Open Shipments. - Maintain and develop KPIs and SLAs. - Report and escalate issues to management as necessary and in a timely manner, Both Internal & External - Contribute to process improvements and cost optimization initiatives. - Evaluate gaps in the process & report Tech driven approach changes. - Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across external customers (logistics partners) and internal customers (Finance, Technology, Fulfilment Centres, customer Service). - Lead and motivate a team of logistics coordinators, providing guidance, training, and support to ensure efficient workflow and adherence to company policies and procedures. - Ability to pull data from numerous databases (using Excel /or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Qualifications: - 5-6+ years of operations leadership experience in a similar fast-paced process driven distribution/logistics environment. - Master’s degree in Logistics, Supply Chain Management, or Business Administration. Engineering background. - Experience with lean management principles and continuous improvement methodologies (e.g., Six Sigma). - Expertise in working with 3PL logistics partners and managing last-mile delivery networks. • Strong data analysis skills - Ability to produce, interpret and draw conclusions from data - Good computer literacy: Excel, word warehouse management systems and other relevant technologies. - Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position. - Business case decision-making, complex problem-solving capabilities and attention to detail. - Excellent leadership & communication skills with the ability to communicate and influence effectively at all levels. - Team player who can facilitate successful project work, operating to deadlines.

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