Urgent Search: Technical Program Manager

Career Area Engineering Your Work Shapes the World at Caterpillar Inc When you join Caterpillar you re joining a global team who cares not just about the work we do - but also about each other We are the makers problem solvers and future world builders who are creating stronger more sustainable communities We don t just talk about progress and innovation here - we make it happen with our customers where we work and live Together we are building a better world so we can all enjoy living in it Role Definition As a Technical Program Manager at Caterpillar you will be responsible for creating Functional Technical Requirements for TechAdvisor CAT com - a digital application that enables Dealers to improve Sales Service Support experience on Digital Technology Applications for CI RI Domain Responsibilities You will work with Commercial Service Support Teams Digital Application owners of CI and RI Domains to sensitize a Common User experience to Configure Integrate Support the right Technology Option You will understand the requirements prioritized by the Dealer Community to develop Proof of Concepts of various Features vet it with Dealers to gain interest and further prioritize those Features for Future releases You will drive Technical Marketing strategies to promote TechAdvisor CAT com to our Dealers In addition you will create business commercial proposals on developing ideas concepts to improve our Digital offering to our Construction Customers drive its execution Degree Requirement Education Bachelor s degree in Engineering or a related field Advanced degree or relevant certifications Experience Minimum of 3-4 years of experience in Sales Marketing Product Support Service Roles And 5-7 years of experience in a technical program management roles preferably within a Sales Service Marketing Dealer Engagement environment Skill DescriptorsCommunicating Complex Concepts Level Working Knowledge Project Leadership Lead the planning execution and delivery of complex technical programs ensuring alignment with strategic goals and objectives Stakeholder Management Collaborate with stakeholders including product managers engineers and senior management to define project scope objectives and deliverables Effective Communications Understanding of effective communication concepts tools and techniques ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors Level Working Knowledge Maintain clear and effective communication channels with all project stakeholders providing regular updates and addressing any issues promptly Strong interpersonal skills Ability to work collaboratively with cross-functional teams Technical Excellence Knowledge of a given technology and various application methods ability to develop and provide solutions to significant technical challenges Level Working Knowledge Strong leadership and team-building capabilities Excellent problem-solving and analytical skills Technical expertise in sales service and product support processes involving caterpillar development teams and dealership Provide technical guidance and direction to project teams ensuring technical solutions align with business needs and architectural standards Strategic Thinking Knowledge of the importance of big picture thinking and planning ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization Level Working Knowledge Explains elements of the strategy to others and encourages questions Makes sound recommendations when faced with complex and contradictory alternatives Relocation is available for this position Posting Dates September 3 2024 - September 9 2024Caterpillar is an Equal Opportunity Employer EEO Not ready to apply Join our