Operations Analyst

3 weeks ago

Hyderabad, Telangana, India Stellar Consulting Solutions, LLC Full time
Title: Operations Analyst II

Location: Bangalore, India

Position Summary: Candidate will be part of team responsible for the troubleshooting and maintenance of application workloads in multiple cloud environments. Candidate will be responsible for monitoring dashboards and responding to network, application and infrastructure alerts. Candidate will be involved in the management of ticket-based work. There will also be management of communications via phone and email to and from third-party vendors, data-processing vendors, and financial institutions.

Key Areas of Responsibility:

- Monitor, maintain & troubleshoot Candescent SaaS products and offerings (Level 2).
- Lead application and network troubleshooting. This includes working with Network Engineering and Incident Management teams to drive issue resolution.
- Monitor dashboards, respond to application and network alerts, and manage a ticket queue.
- Manage communications via email and respond to phone calls from third-party vendors, internal teams, and financial institutions.
- Document standard operating procedures.
- Assist peer analysts with network specific issues.
- Train and mentor junior members of the team.

Basic Qualifications:

- Bachelor's degree in computer science/information technology or equivalent experience
- Superior written and verbal communication skills
- Application support experience in the cloud (GCP, AWS, and/or Azure)
- Troubleshooting complex production issues (application, network, infrastructure)
- Observability tool experience (Dynatrace, SolarWinds, GCP, etc.)

Preferred Qualifications:

- Experience in the Banking/FinTech Industry
- Experience with Palo Alto and/or Fortinet appliances
- Expertise in implementing and troubleshooting Network connectivity
- Experience with management and coordination of dedicated circuits
- Experience with VPNs and High-Availability network setups

  • Operations Analyst

    1 week ago

    Hyderabad, Telangana, India Storable Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Operations AnalystStorable is looking for an Operations Analyst to coordinate the operational components of the product development organization with a focus on process improvements, automation of operational tasks, and supporting departmental training. As an Operations Analyst at Storable, you must be passionate about enabling cross-functional, highly...

  • Operations Senior Analyst

    3 weeks ago

    Hyderabad, Telangana, India Evernorth Health Services Full time

    About EvernorthEvernorth Health Services a division of The Cigna Group NYSE CI creates pharmacy care and benefits solutions to improve health and increase vitality We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people About Evernorth Evernorth Health Services a...

  • Analyst II, Systems Operations

    4 weeks ago

    Hyderabad, Telangana, India ICE Full time

    Job DescriptionJob PurposeThe System Operations Analyst II provides advanced assistance to NYSE Group Exchanges, National Markets Services, back office, support personnel, and IT staff, ensuring high customer satisfaction and minimizing IT-related problems. This role supports the daily operations of industry-leading trading exchanges, advanced Help Desk...

  • Security Operations Center Analyst

    3 weeks ago

    Hyderabad, Telangana, India Etenico Technologies Full time

    As a SOC L3 Analyst, you will be responsible for leading the investigation and response to complex security incidents, engineering advanced detection content, and optimizing security tools and processes. With a strong focus on Splunk, content engineering, Endpoint Detection and Response (EDR), and Security Orchestration, Automation, and Response (SOAR), you...

  • Security Operations Center Analyst

    1 week ago

    Hyderabad, Telangana, India Etenico Technologies Full time

    As a SOC L3 Analyst, you will be responsible for leading the investigation and response to complex security incidents, engineering advanced detection content, and optimizing security tools and processes. With a strong focus on Splunk, content engineering, Endpoint Detection and Response (EDR), and Security Orchestration, Automation, and Response (SOAR), you...

  • Security Operations Analyst

    2 weeks ago

    Hyderabad, Telangana, India DAZN Full time

    Join DAZN's Security Operations team as a Security Operations Analyst and help protect the world's leading global sports streaming platform. You'll be part of a dynamic team responsible for detecting, investigating, and responding to security threats across our diverse technology stack, from cloud infrastructure to broadcasting systems that deliver live...

  • Security Operations Analyst

    1 week ago

    Hyderabad, Telangana, India DAZN Full time

    Join DAZN's Security Operations team as a Security Operations Analyst and help protect the world's leading global sports streaming platform. You'll be part of a dynamic team responsible for detecting, investigating, and responding to security threats across our diverse technology stack, from cloud infrastructure to broadcasting systems that deliver live...

  • Senior Service Operations Analyst

    4 weeks ago

    Hyderabad, Telangana, India iCIMS Full time

    Overview:We are seeking a highly skilled and detail-oriented Senior Service Operations Analyst to support our Technical Support, Professional Services, and Partner Management functions. In this role, you will work cross-functionally to drive operational efficiency, improve service delivery, and support data-driven decision-making. You will be instrumental in...

  • Reporting Analyst

    4 weeks ago

    Hyderabad, Telangana, India intouchcx Full time

    Job DescriptionAbout the JobWe are changing the way people think about customer care, and we need your helpAre you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics We re looking for a Reporting Analyst with strong problem solving skills who can thrive in a fast paced, entrepreneurial...

  • Srpm Analyst

    2 days ago

    Hyderabad, Telangana, India Flutter Entertainment Full time

    SRPM AnalystProcurement SpecialistABOUT FLUTTER ENTERTAINMENT xe2x80x8bFlutter Entertainment is a global leader in sports betting gaming and entertainment with annual revenues of 11 7 Bn and a customer base of over 12 million players in 2023 driven by a portfolio of iconic brands including Paddy Power Betfair FanDuel PokerStars Junglee Games and...