Supervisor Learning Systems

About McDonalds in India One of the world s largest employers with locations in more than 100 countries McDonald s Corporation has corporate opportunities in Hyderabad Our global offices serve as dynamic innovation and operations hubs designed to expand McDonald s global talent base and in-house expertise Our new office in Hyderabad will bring together knowledge across business technology analytics and AI accelerating our ability to deliver impactful solutions for the business and our customers across the globe McDonalds has an exciting opportunity for aSupervisor Learning Systems Functional Solutions Specialist L D role based in our India Global Business Services Office You will be responsible for supporting the innovation deployment or maintenance of L D content evaluating and improving LMS tools ensuring compliance gathering HR requirements and supporting new LMS processes You will partner with the L D People Solution Leads Local Experience Leads Global Technology and Operational Delivery Leads The candidate is expected to reside within India Responsibilities In addition to following McDonalds policies and procedures principal accountabilities include but are not limited to Cross-functional Collaboration Stakeholder Management Collaborate with L D stakeholders to collect and document their tech requirements related to LMS systems Partner with AMS for LMS configuration Assess the effectiveness and suitability of existing LMS software and tools and recommend enhancements or replacements as needed Work with cross-functional teams to design LM S solutions ensuring they align with the organization s strategic priorities LMS Deployment Support the deployment and management of LMS systems across markets and functions ensuring that the LMS tool suite effectively meets the needs of learners and aligns to the overarching business goals Identify and resolve deployment issues ensuring a smooth and efficient process by promptly developing and implementing solutions LMS System Process Management Assess the effectiveness and suitability of existing LMS software and tools and recommend enhancements or replacements as needed Support the manager with requests for system configuration upgrades and all requests for application changes customizations and or minor enhancements Create and develop comprehensive documentation including business requirements functional specifications data models and process maps Perform regular audits to ensure data integrity with LMS technology solutions Ensure LMS systems and processes comply with regulatory requirements and maintain data security and privacy standards Qualifications Basic Qualifications Degree in Human Resources Technology or related field Experience working with Learning Management Systems Experience operating in large multi-national corporations in a highly matrixed complex structure Experience in Learning Development Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions Knowledge of learning development trends regulations and best practices English Proficiency written and verbal IRL Level 4 Mandatory Skills SABA LMS or SAP Success Factors LMS Learning Experience Platforms Edcast Degreed Expertise in designing testing - Learning platforms Stakeholder Management Preferred Qualifications 3 to 5 years expertise in HR Systems Expertise technical knowledge in Learning Management Systems Technical knowledge in Learning Management Systems Excellent analytical problem-solving and data-analysis skills Ability to write well and communicate effectively across all layers of the organization Knowledge of HR compliance and data privacy regulations Strong business acumen Open to learning new systems and processes Exceptional communication verbal and written and interpersonal skills Positive attitude and a willingness to learn self-starter Strong ability to influence others able to build and drive a strong business case for people as a growth driver Continuous improvement and growth mindset