B2B Collection Analyst

1 week ago

Kolkata, India Tata Consultancy Services Limited Full time

Job Description Roles and Responsibilities: - Reconciling customer accounts through payment follow-ups - Sending payment reminders - Investigating and solving customersproblems - Communicating the right information to the customers - Establishing contact with customers to verify their details and account status - Making collections pitches to customers by following standard scripts - Handling customer queries, objections and rebuttals - Updating customer account status Qualification - Bachelor's degree in commerce or business administration - Working knowledge of SAP, S4HANA - Excellent communication skills (Verbal and Writing) - B2B collection experience in UK market - Skilled in MSExcel and other related applications - Skilled in different methods and techniques for negotiating payment terms with customers - Knowledge of different types of queries regarding payments and standard responses to them - Familiarwith standard methods to obtain financial information from customers - Proficiencyin dealing with different types of non-payments and related problems

  • B2B Collections

    7 days ago

    Kolkata, West Bengal, India Imaginators Try Going Beyond Full time ₹ 12,00,000 - ₹ 16,00,000 per year

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    7 days ago

    Hyderabad, Kolkata, India Imaginators Try Going Beyond Full time ₹ 6,00,000 - ₹ 12,00,000 per year

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    7 days ago

    Hyderabad, Kolkata, India Imaginators Try Going Beyond Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Min 3 years of International Voice exp with Collections* 3+ yrs exp in OTC collection b2b collections. * Only grads can apply.* 5 days- US shift.* Virtual interview.* Loc- Hyd/Kolk shweta Required Candidate profileVitual InterviewUS Shifts

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