Guest Relations Executive
4 weeks ago
Job Description Job Description Guest Relations Executive Position Summary: We are seeking a highly motivated and customer-oriented Guest Relations Executive to join our team. The successful candidate will be responsible for ensuring exceptional guest experiences by addressing their needs, resolving issues, and maintaining positive relationships throughout their stay. Key Responsibilities: - Greet and welcome guests upon arrival, ensuring a warm and professional first impression - Handle guest inquiries, requests, and complaints promptly and efficiently - Coordinate with various departments to fulfill guest needs and resolve issues - Manage guest check-in and check-out processes, ensuring smooth transitions - Provide information about hotel facilities, services, and local attractions - Maintain accurate guest records and update information in the hotel management system - Handle reservations, modifications, and cancellations as needed - Assist with concierge services, including booking transportation and making restaurant reservations - Monitor guest satisfaction and collect feedback to improve service quality - Ensure compliance with hotel policies and procedures - Assist in organizing and coordinating special events or VIP guest arrangements - Maintain a clean and organized front desk area Qualifications: - Bachelor's degree in Hospitality Management, Tourism, or related field preferred - 2+ years of experience in guest relations or customer service roles, preferably in the hospitality industry - Excellent communication and interpersonal skills - Fluency in English; additional languages are a plus - Strong problem-solving abilities and attention to detail - Proficiency in hotel management software and Microsoft Office suite - Ability to work flexible hours, including evenings, weekends, and holidays - Professional appearance and positive attitude - Ability to work well under pressure and in a fast-paced environment Skills and Competencies: - Outstanding customer service orientation - Empathy and patience when dealing with guest concerns - Ability to multitask and prioritize effectively - Strong organizational and time management skills - Cultural sensitivity and adaptability - Team player with the ability to work collaboratively across departments - Discretion in handling confidential information We offer a competitive salary, benefits package, and opportunities for professional growth within our organization. If you are passionate about creating exceptional guest experiences and thrive in a dynamic hospitality environment, we encourage you to apply for this exciting position.
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Guest Relations Executive
5 days ago
india Vianaar Homes Full timePosition: Guest Relations Executive (Operations & Business Development Focus)Overview: We are seeking a dynamic and proactive Guest Relations Executive who combines strong operational expertise with business development acumen. The ideal candidate will efficiently manage day-to-day operations while actively contributing to lead generation and revenue growth....
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Guest Relations Executive
2 weeks ago
Ahmedabad, India Abbacus Technologies Full timeJob Description Job Description: Guest Relation Executive (Restaurant) Position: Guest Relation Executive (GRE) Industry: Hospitality / Restaurant Location: Near to Rajpath Club Ahmedabad Experience: 13 Years (or as required) About the Role We are looking for a well-spoken and customer-friendly Guest Relation Executive to manage front-of-house operations and...
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Guest Relations Executive
2 weeks ago
Delhi, India Pass Code Hospitality Pvt Ltd Full timeJob Description Company Description Established in 2012, Pass Code Hospitality is a boutique hospitality firm and a leading innovator in India's food and beverage industry. Based in New Delhi, the company owns and operates six unique dining and bar experiences, including PCO, ATM, Ping's Cafe Orient, SAZ, Jamun and Mister Merchant's. Pass Code Hospitality is...
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Guest Relations Executive
7 days ago
Goa, India, India goSTOPS Full timeJob Title: Guest Relations Executive / Senior Guest Relations ExecutiveLocation: GoaWe are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties...
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Guest Relations Executive
3 days ago
Pimpri, India Engineer's Realty Full timeJob Description Company Description Engineer's Realty is an innovative real estate services company that specializes in supporting developers throughout their Plan to Execution project journey. Founded by skilled experts from the engineering and real estate sectors, the company delivers customized solutions that maximize value for developers and...
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Guest Relations Executive
2 weeks ago
Bengaluru, Karnataka, India SOWPARNIKA HOMES PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionSOWPARNIKA HOMES PRIVATE LIMITED is a construction company headquartered in Bengaluru, Karnataka, India. Specializing in real estate development, the company focuses on building high-quality homes and residential communities. SOWPARNIKA HOMES is recognized for its commitment to excellence, professionalism, and customer satisfaction.Role...
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Guest Relations Executive
3 weeks ago
Bengaluru, India Samavana Full timeJob Title: Guest Relations Executive Location: Samavana, Bangalore Employment Type: Full-time Experience Level: Mid-level Salary: Competitive, based on experience About Us: At Samavana, we pride ourselves on providing an unforgettable experience for our clients on their special day. As a leading wedding venue, we are known for our elegance, attention to...
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Guest Relations Executive
4 weeks ago
Bengaluru, India Samavana Full timeJob Title: Guest Relations Executive Location: Samavana, Bangalore Employment Type: Full-time Experience Level: Mid-level Salary: Competitive, based on experience About Us: At Samavana, we pride ourselves on providing an unforgettable experience for our clients on their special day. As a leading wedding venue, we are known for our elegance, attention to...
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Guest Relations Executive
4 weeks ago
Bengaluru, India Samavana Full timeJob Title: Guest Relations Executive Location: Samavana, Bangalore Employment Type: Full-time Experience Level: Mid-level Salary: Competitive, based on experience About Us: At Samavana, we pride ourselves on providing an unforgettable experience for our clients on their special day. As a leading wedding venue, we are known for our elegance, attention to...
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Guest Relations Executive
4 weeks ago
Bengaluru, India Samavana Full timeJob Title: Guest Relations Executive Location: Samavana, Bangalore Employment Type: Full-time Experience Level: Mid-level Salary: Competitive, based on experience About Us: At Samavana, we pride ourselves on providing an unforgettable experience for our clients on their special day. As a leading wedding venue, we are known for our elegance, attention to...
