Guest Relations Executive
4 hours ago
Job Description Job Description Guest Relations Executive Position Summary: We are seeking a highly motivated and customer-oriented Guest Relations Executive to join our team. The successful candidate will be responsible for ensuring exceptional guest experiences by addressing their needs, resolving issues, and maintaining positive relationships throughout their stay. Key Responsibilities: - Greet and welcome guests upon arrival, ensuring a warm and professional first impression - Handle guest inquiries, requests, and complaints promptly and efficiently - Coordinate with various departments to fulfill guest needs and resolve issues - Manage guest check-in and check-out processes, ensuring smooth transitions - Provide information about hotel facilities, services, and local attractions - Maintain accurate guest records and update information in the hotel management system - Handle reservations, modifications, and cancellations as needed - Assist with concierge services, including booking transportation and making restaurant reservations - Monitor guest satisfaction and collect feedback to improve service quality - Ensure compliance with hotel policies and procedures - Assist in organizing and coordinating special events or VIP guest arrangements - Maintain a clean and organized front desk area Qualifications: - Bachelor's degree in Hospitality Management, Tourism, or related field preferred - 2+ years of experience in guest relations or customer service roles, preferably in the hospitality industry - Excellent communication and interpersonal skills - Fluency in English; additional languages are a plus - Strong problem-solving abilities and attention to detail - Proficiency in hotel management software and Microsoft Office suite - Ability to work flexible hours, including evenings, weekends, and holidays - Professional appearance and positive attitude - Ability to work well under pressure and in a fast-paced environment Skills and Competencies: - Outstanding customer service orientation - Empathy and patience when dealing with guest concerns - Ability to multitask and prioritize effectively - Strong organizational and time management skills - Cultural sensitivity and adaptability - Team player with the ability to work collaboratively across departments - Discretion in handling confidential information We offer a competitive salary, benefits package, and opportunities for professional growth within our organization. If you are passionate about creating exceptional guest experiences and thrive in a dynamic hospitality environment, we encourage you to apply for this exciting position.
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Guest Relations Executive
1 week ago
India goSTOPS Full timeJob Title: Guest Relations Executive / Senior Guest Relations Executive Location: Goa We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our...
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Guest Relations Executive
22 hours ago
India Samavana Full timeJob Title: Guest Relations Executive Location: Samavana, Bangalore Employment Type: Full-time Experience Level: Mid-level Salary: Competitive, based on experience About Us: At Samavana, we pride ourselves on providing an unforgettable experience for our clients on their special day. As a leading wedding venue, we are known for our elegance, attention to...
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Guest Relation Executive
4 weeks ago
Mumbai, India 3 Qubes Full timeJob Description Company Description We suggest you enter company details here. Role Description This is a full-time, on-site role located in Mumbai for a Guest Relation Executive. The Guest Relation Executive will be responsible for handling guest relations, managing reception duties, and providing excellent customer service. Daily tasks include greeting and...
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Guest Relations Executive
1 week ago
Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest Relations...
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Guest Relation Executive
2 weeks ago
Bengaluru, Karnataka, India Fezinn hotels Full time. **Role Description** This is a full-time on-site role for a Guest Relations Executive at Citadel Sarovar Portico Race Course Benguluru located in Kerala, India. As a Guest Relations Executive, you will be responsible for providing excellent customer service to guests, handling guest inquiries and complaints, managing guest reservations, assisting with...
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Guest Relations Executive
13 hours ago
Bengaluru, India Samavana Full timeJob Title: Guest Relations Executive Location: Samavana, Bangalore Employment Type: Full-time Experience Level: Mid-level Salary: Competitive, based on experience About Us: At Samavana, we pride ourselves on providing an unforgettable experience for our clients on their special day. As a leading wedding venue, we are known for our elegance, attention to...
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Guest Relations Executive
4 hours ago
Bengaluru, India Samavana Full timeJob Title: Guest Relations Executive Location: Samavana, Bangalore Employment Type: Full-time Experience Level: Mid-level Salary: Competitive, based on experience About Us: At Samavana, we pride ourselves on providing an unforgettable experience for our clients on their special day. As a leading wedding venue, we are known for our elegance, attention to...
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Guest Relations Executive
2 hours ago
Bengaluru, India Samavana Full timeJob Title: Guest Relations Executive Location: Samavana, Bangalore Employment Type: Full-time Experience Level: Mid-level Salary: Competitive, based on experience About Us: At Samavana, we pride ourselves on providing an unforgettable experience for our clients on their special day. As a leading wedding venue, we are known for our elegance, attention to...
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Guest Relations Executive
1 week ago
Bengaluru, Karnataka, India SOWPARNIKA HOMES PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionSOWPARNIKA HOMES PRIVATE LIMITED is a construction company headquartered in Bengaluru, Karnataka, India. Specializing in real estate development, the company focuses on building high-quality homes and residential communities. SOWPARNIKA HOMES is recognized for its commitment to excellence, professionalism, and customer satisfaction.Role...
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Guest Relations Executive
15 hours ago
Bengaluru, India Samavana Full timeJob Title: Guest Relations ExecutiveLocation: Samavana, BangaloreEmployment Type: Full-timeExperience Level: Mid-levelSalary: Competitive, based on experienceAbout Us:At Samavana, we pride ourselves on providing an unforgettable experience for our clients on their special day. As a leading wedding venue, we are known for our elegance, attention to detail,...
