Head- Marine Services

Job Description

Responsibilities

Job Description

Unique Job Role

Head Marine Services

Date Last Updated

19.08.2025

Business/Function/Site

APSEZ/Marine/Dighi

Department

Marine Services

Direct Reporting To (UJR)

CEO Dighi Port

Functional Area

(e.g. Sales & Marketing)

Marine Services

Dotted Reporting to (UJR)

(if applicable)

Sub Functional Area

(E.g. Sales)

Location

Dighi Port

Grade

E4

Job Purpose (1-2 line high level summary of why does the position exist and what value it adds to the organization)

Responsible for overseeing and managing all marine operations, ensuring the safe and efficient handling of cargo vessels, safe navigation and maintaining compliance as per the maritime and statutory regulations.

Accountabilities and KPIs (8-10 key activities / decisions for which this role is accountable )

No.

Key Accountabilities

Oversee the safe and efficient loading and unloading of cargo vessels

Monitor vessel schedules and coordinate berthing and unberthing operations

Ensure compliance with international maritime regulations and port safety procedures

Collaborate with shipping lines, terminal operators, and customs authorities to facilitate smooth port operations

Implement and monitor environmental sustainability practices in marine operations

Develop and manage the marine services budget, controlling costs while ensuring optimal service levels, also billing of marine related services to the vessels.

Stay updated on industry best practices and technology advancements for marine operations

Evaluate and recommend investments in equipment and technology to improve efficiency

Develop and implement emergency response plans to address potential maritime emergencies

10

Prepare regular reports on marine operations, safety records, and financial performance

11

To promote learning culture within all employees & develop talent pool

12

Stay tuned with the latest technological developments in the marine field

Competencies

Competencies

Proficiency Level (1-4)

- Behavioral Competencies

Strategic Orientation

- Connect the dots, visualize the big picture, and recognize long term implications of todays actions while making decisions
- Understand organization dynamics / industry trends / financial data and translates this knowledge to articulate business strategies
- Integrate the interests of the environment, society and communities in ones actions, decisions and business strategies

3

Entrepreneurial Mind-Set

- Take initiative to spot medium and short term business opportunities and capitalize on them by taking actions with speed and agility
- Be comfortable in ambiguous situations, present oneself with conviction and poise, and recover from setbacks with increased energy

3

Stake Holder Partnering

- Cultivate and leverage formal and informal networks and enduring relationships with stakeholders through respect, trust, and empathy
- Build strong relationships with existing and potential customers, discover customer needs, take ownership for customer issues and strive to deliver superior customer experience by taking continuous feedback

3

Outcome Orientation

- Execute tasks efficiently and safely through effective time management, planning, process efficiency and product/service quality
- Analytically review risks / problems/ issues by assessing their potential impact and developing robust contingency plans
- Act as a custodian of the organization by taking complete ownership of goals / desired outcomes

3

Transformation Mind-Set

- Continuously update ones knowledge and skills in line with changing business dynamics and operating mechanisms, and apply the learning to perform in new or changing contexts
- Challenge status quo, create a business case for change, align stakeholders and manage challenges of an uncertain environment

3

Innovation Focus

- Leverage technology to win in the market
- Build an agile organization (i.e. fluid structure, nimble processes) which responds rapidly to business challenges and market demands

3

Team Orientation

- Inspire a common vision by fostering teamwork, participate actively in the accomplishment of team objectives, and lead from the front by walking the talk
- Encourage differences in opinion and deal appropriately with conflict

3

Employee Development

- Unlock and channel the potential of employees, provide timely feedback, address performance issues, and actively sponsor their development
- Build a work environment where high performance and meritocracy are valued

3

- Role-specific Competencies (4-8 most crucial)
- Domain Knowledge

4

- Emergency response & crisis management

4

- Knowledge of international maritime regulations & port operations

4

- Proficiency in use of port management software & related tools

4

- Financial Acumen

3

Qualifications

Experience & Educational Requirements

Educational Qualifications

(degree, training, or certification required)

Master Mariner / Bachelors degree in maritime studies

RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required) 10-15 years proven experience in managing marine operations at a cargo port. Must possess relevant professional certifications or licences. Pilotage experience of minimum 3 years with full tonnage.

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