Urgent Search: Senior Network Engineer

4 weeks ago

Mumbai, Maharashtra, India Ubiquiti Inc. Full time
About the Company

We are seeking a skilled and proactive Tier 2 Network Engineer – Escalation to join our dynamic support team. This role is pivotal in diagnosing and resolving complex network issues escalated from Tier 1 support, ensuring seamless customer experiences across our product lines. The ideal candidate will possess strong expertise in routing and switching, advanced troubleshooting tools, and effective case management using JIRA.

Responsibilities

- Deliver expert-level technical support for Ubiquiti's full product suite, encompassing wireless infrastructure, enterprise routing and switching, network security, VPN configurations, and UniFi Protect surveillance systems.
- Perform in-depth diagnostics and root cause analysis of complex network issues using advanced tools such as Wireshark, system logs, and performance metrics.
- Ensure efficient and structured ticket handling, maintaining clear documentation, timely communication, and strict adherence to defined SLAs and escalation protocols.
- Interface with the development team to report Software or Firmware bugs using JIRA, including detailed replication steps and relevant debug artifacts.
- Reconstruct customer network scenarios within lab environments to reproduce issues, validate fixes, and simulate deployment-specific conditions.
- Stay continually informed and educated about the latest trends in networking technology, industry best practices, and updates to Ubiquiti's products and Software.
- Prioritize cases based on impact and urgency, ensuring each ticket receives appropriate attention and resolution pathways.

Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of experience in network engineering or a similar role.

Required Skills

- Demonstrated expertise in enterprise-grade routing, switching, and wireless technologies, with a deep understanding of L2/L3 protocols (e.g., OSPF, BGP, STP, VLANs, QoS, and wireless mesh frameworks).
- Skilled in leveraging advanced network diagnostic tools such as Wireshark, packet captures, iPerf, and netstat to isolate, analyze, and resolve complex performance and connectivity issues.
- Experienced in using JIRA and similar case/ticket management platforms to log, track, and escalate product defects and customer incidents with precision and accountability.
- Strong analytical and problem-solving capabilities, with a keen ability to parse complex logs, correlate events, and uncover underlying root causes in multi-layered environments.
- Exceptional written and verbal communication skills, with a proven ability to convey technical information clearly and empathetically to both technical and non-technical users.
- Self-driven and highly adaptable, able to work autonomously or in cross-functional teams under pressure in dynamic, high-volume support environments.

  • Urgent Search Network Security Engineer

    3 weeks ago

    Mumbai, Maharashtra, India Erm Placement Services Full time

    Job DescriptionMandatory Skills:- 4-7 years of experience in Network Security domain.- Mentor and guide security engineering team.- Knowledge of networking concepts such as LAN, WAN connectivity, TCP/IP, web protocols and network related cyber-attacks. Understanding of network protocols (TCP/IP stack, SSL/TLS, IPSEC, SMTP/IMAP, FTP, HTTP etc.)- Collaborate...

  • Recruiter (Urgent Search)

    3 weeks ago

    Mumbai, Maharashtra, India Cielo Full time

    Company Description Are you ready to accelerate your career Join Cielo as a Recruiter A career at Cielo will give you the opportunity to work with the industry s smartest people and to take ownership of your success Cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above We create careers for...

  • Senior Network Engineer

    2 days ago

    Navi Mumbai, Maharashtra, India Spring Hr Services Full time ₹ 27,00,000 per year

    Position- Senior Network EngineerLocation- Navi Mumbai (Hybrid)CTC- 27 LPA Fixed+ BenefitsNotice Period-Immediate/15 days/Max 1 MonthMandatory Skills:• At least 5 years experience as a Senior/Principal Network Engineer or Solutions Architect.• Solid networking foundation to deploy and troubleshoot Layer 1,2, and 3 protocols as well as DNS, Proxy, load...

  • Senior Network Engineer

    4 weeks ago

    Mumbai, Maharashtra, India Talentmatics Full time

    We are seeking a Senior Network Engineer with 6–7 years of professional experience to join our Infrastructure team. The role involves monitoring, troubleshooting, and resolving complex network issues in a global environment. You will work with Cisco routing technologies, coordinate with global service providers, and ensure uninterrupted network...

  • Senior Network Engineer

    2 days ago

    Mumbai, Maharashtra, India Talentmatics Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are seeking aSenior Network Engineerwith6–7 years of professional experienceto join our Infrastructure team. The role involves monitoring, troubleshooting, and resolving complex network issues in a global environment. You will work with Cisco routing technologies, coordinate with global service providers, and ensure uninterrupted network...

  • Network Reliability Engineer

    2 days ago

    Mumbai, Maharashtra, India Natobotics Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Urgent Hiring: Network Reliability EngineerLocation: Mumbai Powai Experience Required: 4- 6 yearsNotice Period: 30 days or less (strict requirement)Key Responsibilities:Design, build, and maintain highly reliable network infrastructure.Automate network provisioning and management using Terraform (primary) and Ansible/Python (secondary).Collaborate with...

  • Urgent Search Senior Network Security Engineer

    3 weeks ago

    Mumbai, Maharashtra, India Skillmine Technology Full time

    Job DescriptionConfigure/ manage security tools such as firewalls,antivirus software,intrusion detection systemsConduct regular security audits to identify vulnerabilities/ implement remedial actionsResearch/ keep up to date with the latest security standardsRequired Candidate profileDesign, implement and maintain security protocols and infrastructure to...

  • Urgent Search Network

    4 weeks ago

    Mumbai, Maharashtra, India NTT DATA, Inc. Full time

    Job DescriptionMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive.Your day at NTT DATAAs a...

  • Senior Network Engineer

    5 days ago

    Mumbai, Maharashtra, India LIVE CONNECTIONS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title : Senior Network Engineer - Micro segmentation Specialist (Illumio)Location : Airoli - Navi MumbaiDepartment : IT - Network Job Type : Full-Time Position Overview : We are looking for a Senior Network Engineer with deep expertise in Illumio-based microsegmentation to design, deploy, and maintain secure and scalable network architectures....

  • Senior Network Engineer

    3 weeks ago

    Mumbai, Maharashtra, India Burns & McDonnell Full time

    Job DescriptionJob description- The Senior Network Engineer would be responsible for leading, and managing the team in executing the following work:- Supporting network upgrades by replacing legacy telecommunication equipment and time division multiplexing (TDM) era technology- Applying networking principles to assess the type of networking equipment needed...