Quality Assurance Analyst

Job Description

Why join us

Our purpose is to design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Role: Quality Assurance Analyst

Location: Bangalore - India

Job Description

We are seeking an experienced Quality Assurance Analyst role to join our team. The ideal candidate will have a strong background in both manual and automation testing, with expertise in Selenium Webdriver with Java. The role involves ensuring high-quality software delivery through meticulous test planning, test case design, and automation. As a Quality Assurance Analyst, you will collaborate closely with the development team to identify testing needs and improve testing efficiency.

If youre the kind of person who is willing to manually test as well as build automated test scripts when and where possible, while simultaneously influencing the future of testing for a world-class organization, this position is for you.

Key Responsibilities Include:

- Strong understanding of software development life cycle (SDLC) and testing methodologies (Agile, Scrum).
- Proficient in creating, executing, and managing test cases and test scenarios.
- Proficient in managing defect life cycle.
- Familiarity with automation frameworks (e.g., TestNG, JUnit) and script development.
- Knowledge of scripting languages (Java, Python, or JavaScript) and ability to write reusable test scripts.
- Experience with test management tools (e.g., JIRA, HP ALM).
- Knowledge with continuous integration tools (e.g., AWS Device farm, Jenkins, GitLab CI) is a plus.
- Strong analytical skills for troubleshooting and root-cause analysis.
- Attention to detail with the ability to identify edge cases and potential issues proactively.
- Preferred Skills

- Knowledge of API testing (e.g., Postman).
- Experience in performance testing tools (e.g., JMeter).
- Knowledge on accessibility testing.

Essential Experience

To be considered for this position, the candidate should meet all the criteria listed below

- A minimum of 5 years of software industry experience.
- Hands-on experience testing through the development cycle.
- Experience conducting root-cause analysis
- Experience in bug / defect log maintenance
- Testing process knowledge and ability to communicate with the development team to provide constructive feedback and improvement tips.
- Previous web application testing experience knowledge.
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases.
- Experience on Selenium Webdriver with Java.
- Solid knowledge on tools like, Jira, Confluence
- Cross browser and multi device testing experience

Ideal candidate

- Someone with a keen eye for detail, a penchant for quality and a passion for process.
- Strong advocate for the value position of Quality Assurance and thorough testing.
- Graduate / post-graduate in computer science / technology or equivalent degree/experience
- Having excellent interpersonal and communication skills both written and verbal in English
- A minimum of 5 years of Software industry experience along with the strong knowledge and experience on testing on Ecommerce / Web application platforms.
- Experience on automation using Selenium Webdriver using Java.
- Ability to work individually or within a team environment
- Willing to work in UK / US shift on need basis
- Ability to participate in multiple projects / tasks and priorities in a healthy work environment
- Uses a constructive approach when providing feedback
- Ability to take direction, constructive criticism and work to specified deadlines.
- Adhere to process and procedures defined for the role, the team and the organization.
- Certified on one or more of the core process areas of work.

Reporting structure

- Locally reporting to QA team lead and IT manager in India
- Matrix reporting to WTL in US

MillerKnoll is an equal opportunity employer.

Who We Hire

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. Were committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [Confidential Information].