▷ (Apply in 3 Minutes) Customer Support Associate
2 weeks ago
Job Description We are seeking highly motivated Customer Support Associates to join KVC Consultants Ltd. In this role, you will be responsible for managing customer interactions across calls, emails, and chat, ensuring timely and professional service. You will leverage your problem-solving skills and business knowledge to provide first-time resolutions and maintain high customer satisfaction. Roles and Responsibilities: - Manage all customer interactions through calls, emails, and chat in a timely and professional manner within agreed service levels. - Complete customer requests for new or additional services according to business rules and processes, within defined service levels and accuracy targets, to ensure first-time resolution and avoid repeat contacts or corrective actions. - Demonstrate ownership and accountability throughout all customer contact, representing the client in the best possible light and acting as the customer champion. - Understand and interpret customer contracts into day-to-day processes and utilize that knowledge in handling requests. - Engage with key stakeholders over the phone, via e-mail, or face-to-face when requested, building and developing relationships with these customers and partners. - Be flexible to cross-train and support with other complexities in the wider business area. - Assist with any other key tasks as requested. - Adapt to and thrive in a fast-paced, dynamic environment. Skills Requirement: - Communicate clearly and professionally both verbally and in writing. - Strong problem-solving skills, including effective questioning and diagnostic abilities. - Ability to develop and maintain a network of contacts internally and externally. - Understanding of customer contracts and delivery expectations. - Effective listening skills and excellent attention to detail. - Decision Making: Make decisions mainly based on policy, process, and published business rules and pre-set investment levels. Be empowered to find the best solution for the customer and escalate where this is not possible within defined rules or processes. - Business Knowledge: Possess strong knowledge of business and consumer tariffs, products, services, devices, processes, and business rules to achieve single-call resolution and provide the best customer experience at all times. QUALIFICATION: - Graduate or equivalent practical experience.
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Customer Support Associate
3 days ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeCustomer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...
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Pune, India KBR Engineering Inc Full timeJob Description Title: Associate, IT Customer Support Analyst Roles and Responsibility: 1. Delivery and installation of desktop assets and peripherals to end users. Including swap/replacement of leased/owned PCs at PC end of life. Arranging shipment of equipment as necessary. 2. Provide Desktop Incident Management support to users who are based in the office...
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Customer Support Associate
2 weeks ago
Bengaluru, India Tekhunt Solutions Full timeON Role - Customer Support Associate/Sr. Associate Process: Voice Rotational Graveyard shifts - Night Shifts (two way cab will be provided) Male & female can apply Qualification: Any degree can apply 5 days working and 2 days Rotational off Work from Home Work Location : Chennai / Bangalore Salary for freshers - CTC 2.5 LPA Salary for min 6 months...
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Customer Support Associate
17 hours ago
Bengaluru, Pune, India Rama Infotech Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: Customer Support Associate (US Voice Process)Location: Pune (Work from Office)Eligibility: 2025 pass-outs can apply (must have 6th semester hall ticket + cleared Sem 15 in one attempt).Experienced (up to 3 years)Undergraduates accepted if 1+ year experience.Requirements: Excellent communication skills (Versant test).Strong call introduction &...
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▷ Apply in 3 Minutes: Technical Support Engineer
2 weeks ago
Bengaluru, India Swym Full timeJob Title: Technical Support Engineer Location: Hybrid - Bangalore Type of Position: Full time About Swym (https://www.getswym.com) Swym is helping shape the future of how people shop online in a big way. Our innovative solutions enable e-commerce brands to create a seamless, engaging shopping experience for their customers. Our customer base of over 47,000...
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Apply in 3 Minutes: Customer Support Specialist
3 weeks ago
Bengaluru, India Adyen Full timeJob Description This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed...
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Customer Success Associate
2 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeJob Description: Job Role: Customer Support Associate Shifts: 6 Days a week and rotational shifts with night shift Compensation: ₹4.5LPA – ₹5.5LPA (Depends on experience) (Compensation includes PF and PGDM monthly fees of ₹6,666) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken...
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Apply in 3 Minutes! AI Support Engineer
4 days ago
Bengaluru, India Emergent Full timeAbout Emergent: Emergent is reimagining how software gets built. Our vision is to democratize development, enabling anyone with an idea to become a creator and making software accessible to 1 billion people worldwide. Our autonomous coding agents turn plain-language ideas into fully functional applications that are tested, version-controlled, and deployable...
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Sr Associate Business Analyst
2 weeks ago
Pune, Maharashtra, India Workday Full timeYour work days are brighter here We re obsessed with making hard work pay off for our people our customers and the world around us As a Fortune 500 company and a leading AI platform for managing people money and agents we re shaping the future of work so teams can reach their potential and focus on what matters most The minute you join you ll feel it Not...
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Bengaluru, Pune, India Ghrs Training Full timeJob Description Ghrs Training is looking for a individual to join our team, focusing on international voice support. If you have a passion for technology and experience in helping customers remotely, this could be your next role! Key Responsibilities: - Provide technical assistance and support to international customers over the phone. - Diagnose and resolve...
