Service Delivery Trainer

Get to know OktaOkta is The World s Identity Company We free everyone to safely use any technology-anywhere on any device or app Our Workforce and Customer Identity Clouds enable secure yet flexible access authentication and automation that transforms how people move through the digital world putting Identity at the heart of business security and growth At Okta we celebrate a variety of perspectives and experiences We are not looking for someone who checks every single box - we re looking for lifelong learners and people who can make us better with their unique experiences Join our team We re building a world where Identity belongs to you The Partner Enablement team at Okta is responsible for equipping our Field Team and Partners with the knowledge tools and resources needed to succeed We create deliver and manage training programs that drive understanding and adoption of Okta s innovative identity and access management solutions Our mission is to empower every learner to maximize the value of Okta s platform and services The Service Delivery Trainer OpportunityReporting to the Manager GSI Enablement this role will develop and deliver training programs to ensure seamless deployment and adoption of Okta solutions The Service Delivery Trainer will leverage their technical enablement and deployment experience to provide our customers and partners with best-in-class training enabling them to deploy Okta successfully What You ll Be Doing Delivering technical training sessions to GSI partners focused on deploying and managing Okta solutions Designing developing and maintaining training materials including presentations hands-on labs and virtual learning modules Collaborating with cross-functional teams to ensure training aligns with product updates and best practices Partnering with deployment teams to understand challenges and create targeted training programs to address skill gaps Gathering feedback from learners to continuously improve training effectiveness and content quality Managing logistics for training sessions including scheduling registration and follow-up communications What You ll Bring to the Role What We re Looking For 3 years of experience in technical enablement or training preferably with a focus on SaaS or identity solutions Hands-on experience deploying Okta or similar identity management solutions Proven ability to design and deliver engaging technically complex training programs to diverse audiences Excellent communication and presentation skills with a knack for making technical topics accessible Strong collaboration skills and the ability to work across multiple teams and functions Familiarity with instructional design principles and adult learning methodologies Additional Experience That We Value Okta certifications e g Okta Certified Administrator Okta Certified Professional Experience with deployment tools and methodologies Proficiency with virtual training platforms and e-learning development tools Background in managing customer or partner onboarding programs Experience working with global teams and scaling training programs internationally LI-CS7What you can look forward to as a Full-Time Okta employee Amazing Making Developing Okta cultivates a dynamic work environment providing the best tools technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves regardless of where they live Find your place at Okta Some roles may require travel to one of our office locations for in-person onboarding Okta is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin ancestry marital status age physical or mental disability or 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for secure connections between people and technologyOkta is the leading independent provider of identity for the enterprise The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time With over 7 000 pre-built integrations to applications and infrastructure providers Okta customers can easily and securely use the best technologies for their business More than 19 300 organizations including JetBlue Nordstrom Slack T-Mobile Takeda Teach for America and Twilio trust Okta to help protect the identities of their workforces and customers