
Field Support Professional
7 days ago
Key Responsibilities:
- Field Support: Visit clients or customers on-site to provide support, assistance, and guidance related to our products, services, or solutions
- Respond to inquiries, troubleshoot issues, and provide technical assistance as needed
- Client/Customer Engagement: Build and maintain strong client/customer relationships through effective communication and a customer-centric approach
- Understand client/customer needs, preferences, and concerns to address them effectively
- Issue Resolution: Investigate and resolve customer issues, concerns, or complaints in a timely and efficient manner
- Escalate complex issues to appropriate teams or departments as necessary
- Product/Service Knowledge: Develop and maintain a deep understanding of our products, services, and solutions to provide informed guidance and support
- Keep up to date with product updates and changes
- Training and Education: Provide training and education to clients/customers on product features, usage, and best practices
- Ensure that clients/customers are using products/services effectively
- Reporting: Document client/customer interactions, issues, resolutions, and feedback
- Prepare and submit regular reports to management, highlighting areas for improvement
- Technical Support: Provide technical support when necessary, including troubleshooting technical problems and coordinating with technical teams for resolution
- Client/Customer Satisfaction: Monitor client/customer satisfaction and gather feedback to improve the quality of service and support
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Support Professional
2 weeks ago
Gurgaon, Haryana, India beBeeAdministration Full timeWe are currently looking for an efficient and proactive office support professional to handle administrative duties and provide general assistance to the management team.Key ResponsibilitiesAdministrative Support: Assist senior staff with tasks, manage correspondence, and maintain accurate records.Office Coordination: Oversee the upkeep of the office,...
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Administrative Support Professional
2 weeks ago
Gurgaon, Haryana, India beBeeData Full timeBack Office Support SpecialistWe are seeking a highly organized and detail-oriented individual to join our team as a Back Office Support Specialist.This is an excellent opportunity for someone who enjoys managing records, preparing reports, and processing data. If you have experience in administrative tasks and are looking for a challenging role that offers...
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Global Support Professional
1 week ago
Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000Job Title: Global Support Professional">Key Responsibilities:Role Overview:As a Global Support Professional, you will be responsible for delivering exceptional customer service through voice and/or chat support. You will provide accurate information and timely resolution to customer issues, ensuring a high level of professionalism and customer...
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Technical Support Field Manager
19 hours ago
Gurgaon, Haryana, India Sparsa Digital Full time ₹ 20,00,000 - ₹ 25,00,000 per yearKey ResponsibilitiesManage a team of highly skilled field engineers, manage there day to day work, plan & assign tickets to team, coordinate with multiple stakeholders and do the needful planning and execution.Guide, mentor and manage the team activities on day to day basis.Take responsibility for providing technical support to customers, troubleshooting...
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Application Support Professional
2 weeks ago
Gurgaon, Haryana, India beBeeApplication Full time ₹ 1,04,000 - ₹ 13,08,780Application Support ProfessionalWe are seeking an experienced Application Support Professional to join our Managed Services team.Job Summary:Provide technical support for 3rd party and home-grown applicationsPerform detailed log analysis and root cause analysisCreate and document application infrastructure requirementsInterface with customers and external...
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Customer Support Executive
5 days ago
Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Business Support Professional
2 weeks ago
Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000Front Desk Coordinator Job DescriptionThis role is responsible for providing exceptional customer service and support to our visitors and employees. The front desk coordinator will serve as the first point of contact, handling all incoming and outgoing calls, managing call distribution, and maintaining a professional welcome environment.The ideal candidate...
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Fund Accounting Senior Manager
2 weeks ago
Gurgaon, Haryana, India Professional Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per yearJob Description: Senior Manager, Reconciliation Operations The Senior Manager, Reconciliation Operations is a critical leadership role responsible for achieving outstanding results through the strategic management of professional teams and departments. This position demands deep subject matter expertise in financial reconciliation, combined with a strong...
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Application Support Professional
2 weeks ago
Gurgaon, Haryana, India S&P Global Market Intelligence Full timeJob DescriptionThe Team- Application Support is a global team that delivers specialized technical support across the suite of financial market data and information services that provides financial pricing data and tools for bonds, CDS and loans, as well as fair value data, equity volatility data and securities lending data for stocks and bonds.- Our service...
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Design Support Professional
1 week ago
Gurgaon, Haryana, India beBeeGraphicDesigner Full time ₹ 15,00,000 - ₹ 28,00,000Job OpportunityWe are seeking an experienced professional to join our Marketing team as a Design Support Associate.The ideal candidate will be responsible for providing design support for all marketing requirements, working closely with the Cvent Marketing team and other internal clients.The successful applicant will have the ability to work independently...