Centre Manager

MicrofinanceKhajauli MFI Posted On 09 Sep 2025 End Date 09 Sep 2026 Required Experience 1 - 2 Years BASIC SECTION Job Level GB01 Job Title Centre Manager - Microfinance MFI North Sales Job Location Country India State BIHAR Region East City Madhubani Location Name Khajauli MFI Tier Tier 3 Skills SKILL SALES COLLECTION PEOPLE DEVELOPMENT CUSTOMER IDENTIFICATION ACQUISITION OBJECTION GRIEVANCE HANDLING TARGET DELIVERY TECH ORIENTATION Minimum Qualification OTHERS JOB DESCRIPTIONJob Purpose Responsible for doing Sales Collection for Microfinance JLG Customers as per laid out polices of the company Ensuring qualitative Microfinance sourcing by conducting village surveys CGT house verification and income assessment ensure collections and recoveries are done as per the Group Centre meeting schedule Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities oConduct village surveys and do prospecting in selected villages explain BFL MFI JLG product offerings to all who attend prospecting briefing oSource New Customers in the locations allocated form JLG groups and promote financial literacy amongst potential borrowers oCollect all information needed for sourcing data entry upload and or validate documents on LOS follow entire sourcing process as defined in SOP oCoordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process oPlan Centre Meetings of customers and notify customers in advance of the schedule ensure 100 participation of borrowers in the centre meetings Resolve customer queries and promote top ups cross sell as defined for the branch Manage a portfolio of 450 - 500 customers oEnsure collections are done from Customers as per scheduled centre meeting days ensure 100 deposition of recovery done in defined points of disposition as per SOP oCarry out end use monitoring of loans as per the process oMaintain Healthy and cordial relationship with all potential and existing borrowers ensure 100 compliance and good conduct on all SOPs and practices as defined in the branch operating model oCreate a daily report of tasks planned and executed and submit to Branch Manager oEnsure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule oEnsuring critical parameters like lead to login are executed as per matrix oMaintain Centre meeting discipline follow SOPs and code of conduct Required Qualifications and Experience Graduation Undergraduate1-2 years in Microfinance JLG business