Senior Associate

Job Description

About the Team

Being part of Meesho's Fulfillment and Experience (F&E) team as a Senior Assocaite will zip you to the cockpit of our ever-burgeoning rocketship. And, you'll shape the experience of Bharat's next billion e-commerce users.

We're an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics.At Meesho, we're trying to do what's never been done before - herald e-commerce into the tier-2, tier-3 cities of India. Our team's role in this ambitious mission is to reimagine logistics from the ground up completely. This means a host of zero-to-one projects (takers, anyone) to build a supply chain that reimagines e-commerce, not just in India but globally.

We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions.

About the Role

As Senior Associate - F&E, you'll build a robust and Cost centric supply chain. And, you'll achieve it by forging strong collaborations with the Business, Operations and Data teams.You'll work closely with the Operations Team in order to serve our users better. To this end, you'll also lead key initiatives and impactful projects to revamp the very way we serve our customers.

Your guiding question in this role will be How can we build robust and cost centric supply chain with keeping Ops partner experience at max You'll answer this question every day through Minimizing-loss-centric, cost-effective designs, processes & SOP's. You'll also own the Gross loss metric for Fulfillment and Experience in your charter.

What you will do

- Own Gross loss, Net Loss metrics & work on Gross loss reduction charter to minimize losses in Supply chain
- Own Shipment reconciliation end to end work with different stakeholders to complete the process within the target days
- Create instrumentation for tracking pending shipments and work on ops closures
- Help in designing SOPs that are cost-effective, scalable and aligned to business strategy for backend processes
- Manage Internal and external stakeholders, Partner with the 3PLs ,spearhead business process improvements to positively affect operational efficiencies
- Identify potential points of continuous improvement to fill in existing process gaps
- Conduct data analysis to develop insights and identify areas of improvement

What you will need

- Bachelor's degree in any discipline
- 2 years of work experience in start-ups/consumer internet companies/management consulting/operations/e-commerce
- Strong data-driven mindset to solve problems
- Strong analytical and problem solving skills
- Proven ability to form points of view on business implications
- Proven track record of defining and driving initiatives with minimal supervision
- Proficiency in Excel
- SQL experience will be a plus
- Expertise in multi-front stakeholder management

About us

Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform we're your partner in turning dreams into realities.

Curious about life at Meesho Explore our Glassdoor - our people have a lot to say and they've helped us become a loved workplace in India.

Our Mission

Democratising internet commerce for everyone - Meesho (Meri Shop) started with a single idea in mind: to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online.

We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market. Today, sellers nationwide are growing their businesses by tapping into Meesho's large and diverse customer base, state-of-the-art tech infrastructure, and pan-India logistics network through trusted third-party partners.

Affordable, relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban, semi-urban, and rural India. Our unique business model and continuous innovation have established us as a part of India's e-commerce ecosystem.

Culture and Total Rewards

Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent.

Total rewards at Meesho comprise a comprehensive set of elements - monetary, non-monetary, tangible, and intangible. Our 9 guiding principles, or Mantras, are the backbone of how we operate, influencing everything from recognition and evaluation to growth discussions. Daily rituals and processes like Problem First Mindset, Listen or Die, our Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles.

We offer competitive compensation - both cash and equity-based - tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks.

To support work-life balance, we offer generous leave policies, parental support, retirement benefits, and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience.

Know more about Meesho here :