Advisor Voice Rcc B
2 days ago
Posted Date 17 Jun 2025 Function Business Area Customer Service Location Guna Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer interactions 5 Educate the customer at every given possible opportunity 6 Ensure updation of product system process and policy knowledge 7 Adhere to rostered timing scheduled shifts and activities 8 Capture customer details and data relevant to the call or service 9 Resolve customer queries within agreed timelines 10 Manage outbound campaigns as per business requirement 11 Increase develop and retain customer base through relationship building and service 12 Follow all contact center policies procedures code of conduct and legislative requirements Education Requirement 10 2 Graduation degree in any discipline Experience Requirement 6 months - 2 years Minimum 6 months experience in BPO is mandatory Skills Competencies 1 Speak local language 2 Basic computer knowledge 3 Problem solving skills 4 Customer focus 5 Technical orientation 6 Attention to detail 7 Service mindset Location Map Guna
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Advisor Voice Rcc b
3 days ago
Guna, India Reliance Jio Infocomm Limited Full timePosted Date 17 Jun 2025 - Function/Business Area Customer Service - Location Guna - Job Responsibilities 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5....
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Advisor Voice
1 week ago
Guna, MP, IN Jio Full timePosted Date 28 Dec 2024 Function Business Area Customer Service Location Guna Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer interactions 5 Educate...
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Advisor Voice
2 weeks ago
Guna, MP, IN Jio Full timePosted Date 09 Sep 2025 Function Business Area Customer Service Location Guna Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer interactions 5 Educate...
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Advisor Voice
3 days ago
Guna, India Reliance Jio Infocomm Limited Full timePosted Date 16 Jul 2025 - Function/Business Area Customer Service - Location Guna - Job Responsibilities 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5....
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Advisor Voice Rcc B
2 weeks ago
Shimla, HP, IN Jio Full timePosted Date 06 Sep 2025 Function Business Area Customer Service Location Shimla Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer interactions 5 Educate...
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Advisor Voice Rcc B
10 hours ago
Kalyan, MH, IN Jio Full timePosted Date 19 Sep 2025 Function Business Area Customer Service Location Mumbai KLDV 1 29 - Kalyan West Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer...
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Advisor Voice
6 days ago
Durgapur, WB, IN Jio Full timePosted Date 14 Sep 2025 Function Business Area Customer Service Location Durgapur Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer interactions 5...
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Advisor Voice
1 week ago
Hubli, KA, IN Jio Full timePosted Date 10 Sep 2025 Function Business Area Customer Service Location Hubli - Hubli-Dharwad Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer...
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Advisor Voice
1 week ago
Asansol, WB, IN Jio Full timePosted Date 12 Sep 2025 Function Business Area Customer Service Location Asansol Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer interactions 5 Educate...
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Advisor Voice
2 weeks ago
Durgapur, WB, IN Jio Full timePosted Date 13 Aug 2025 Function Business Area Customer Service Location Durgapur Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer interactions 5...