Client Solutions Manager, Ecommerce

Meta is seeking a Client Solutions Manager CSM to join our Marketing Solutions team - working across India s largest digital marketing platforms Facebook Instagram WhatsApp The CSM will work with large eCommerce advertisers who are operating multi-channel and combine a focus on performance brand marketing on the Meta platforms We are looking for a strategic and enthusiastic solution-driver who puts customers at the core of everything This person has a passion for marketing and firm belief that the future of marketing is AI powered data-driven and grounded in measurable outcomes to drive help India s leading eCommerce companies achieve their business outcomes The CSM is responsible to drive ad revenue across Meta platforms by constructing robust digital marketing plans and using data and analytics to offer consultative advice for India s largest eCommerce companies Client Solutions Manager Ecommerce Responsibilities Work with brands to understand their business objectives and develop the Meta strategy in partnership with the Client Partner which will constitute building on insights crafting media plans page strategy creative and measurement recommendations Build key stakeholder relationships both internally and externally and be seen as a key influencer in shaping product roadmaps platform strategy and the overall Meta narrative Provide dedicated account management to top clients to develop manage optimize and support strategic account plans and leverage data to create business solutions for clients Develop vertical expertise including industry research and perspective to drive overall business objectives and marketing solutions for advertisers Media Planning Strategy and Measurement Manage planning execution ongoing reporting and optimization of campaigns oversee budget spend manage internal analytics and dashboards provide optimization and real time targeting recommendations Project Management Manage complex work streams to optimize marketing objectives for clients Manage Analytics and dashboards to advise clients Partnering with cross-functional teams in measurement product SMEs to deliver to client requirements Minimum Qualifications 5 years of experience in performance marketing and or account management roles in the eCommerce industry across business category P L roles Knowledge of online and traditional advertising and or eCommerce business Analytical skills experience producing and interpreting data-sets on which to deliver actionable insights which can be confidently presented to external clients Experience in developing and managing cross functional partnership as well as client relationships in complex and rapidly evolving environment Experience operating effectively in an ambiguous and unstructured environment to rapidly upskill prioritize and deliver outcomes Effective and creative problem solving and decision making skills Preferred Qualifications Understanding of Digital Marketing Technology and accompanying Meta advertising solutions not mandatory Experience in ad tech online marketing technologies and understands how to implement them for an effective and efficient marketing strategy not mandatory About Meta Meta builds technologies that help people connect find communities and grow businesses When Facebook launched in 2004 it changed the way people connect Apps like Messenger Instagram and WhatsApp further empowered billions around the world Now Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens the limits of distance and even the rules of physics Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics You may view our Equal Employment Opportunity notice Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability fill out the Apply for this job Take the first step toward a rewarding career at Meta APPLY NOW Find your role Explore jobs that match your skills and experience Search by technology team or location to find an opening that s right for you Careers Follow us Career programs Teams Working at Meta My account About us Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics You may view our Equal Employment Opportunity notice Meta is committed to providing reasonable support called accommodations in our recruiting processes for candidates with disabilities long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support If you need assistance or an accommodation due to a disability fill out the