Process Executive

3 weeks ago

Noida, Uttar Pradesh, India Cognizant Full time

Job SummaryWe are seeking a dedicated Process Executive - P C with 1 to 2 years of experience to join our team The ideal candidate will have expertise in Cisco Webex Calling MS Excel and Customer Service This role requires proficiency in Workers Comp - Policy Admin Workers Comp-New Business and Workers Compensation - Claims The work model is hybrid with day shifts and no travel required Proficiency in English is a must Responsibilities Manage and process Workers Comp Policy Admin tasks efficiently Oversee new business processes within the Workers Comp domain Handle Workers Compensation Claims with accuracy and attention to detail Utilize Cisco Webex Calling for effective communication and coordination Maintain and update records using MS Excel Provide exceptional customer service to clients and stakeholders Ensure compliance with company policies and industry regulations Collaborate with team members to streamline processes and improve efficiency Conduct regular audits to ensure data accuracy and integrity Assist in the development and implementation of process improvements Prepare and present reports on process performance and outcomes Support the team in achieving departmental goals and objectives Adapt to the hybrid work model balancing remote and in-office tasks effectively Qualifications Possess strong technical skills in Cisco Webex Calling and MS Excel Demonstrate excellent customer service abilities Have experience in Workers Comp Policy Admin Workers Comp-New Business and Workers Compensation Claims Exhibit strong communication skills in English both written and spoken Show attention to detail and accuracy in all tasks Display the ability to work collaboratively in a team environment Adapt to changing work environments and priorities Maintain a proactive approach to problem-solving Demonstrate the ability to manage multiple tasks simultaneously Show commitment to continuous learning and professional development Exhibit strong organizational and time management skills Maintain a positive attitude and professional demeanor Demonstrate the ability to work independently with minimal supervision Cognizant

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