Service & Operation Manager (Urgent)

3 weeks ago


Bahadurgarh, Haryana, India Equitas Small Finance Bank Full time
Job Description

We are looking for a skilled professional with 7-8 years of experience to join our team as a Service & Operation Manager in the BFSI industry, specifically in Equitas Small Finance Bank.

Roles and Responsibility

- Manage and oversee daily operations to ensure efficient service delivery.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze operational data to identify areas for improvement and optimize processes.
- Ensure compliance with regulatory requirements and industry standards.
- Foster a culture of excellence and continuous improvement within the team.

Job Requirements

- Proven experience in managing services and operations in the BFSI industry.
- Strong understanding of financial products and services.
- Excellent leadership and communication skills.
- Ability to analyze complex data and make informed decisions.
- Experience in managing budgets and resources effectively.
- Strong problem-solving and conflict resolution skills.

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