Application Support Analyst

4 days ago


Bengaluru, India Victrix Systems And Labs Full time

Job Description - Provide entry-level IT support, focused on learning and reactive support for third-party applications used in production and manufacturing. - Handle basic IT support tickets and troubleshoot issues in custom or manufacturing-specific applications. - Assist in larger projects, participating in system rollouts, upgrades, and testing activities. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues, resolutions, and system configurations, contributing to the knowledge base. - Provide basic training and system walkthroughs to end-users on new features and updates of applications or manufacturing systems. - Configure, maintain, and support manufacturing-specific applications, including database queries and integrations. - Understand and work with programming/scripting languages such as SQL, Python, .NET, and Java. - Familiarity with software development life cycle (SDLC) and change control processes. - Support MES, ERP platforms, and other third-party database-driven applications. Shift Timing: 7:30 PM 5:00 AM IST or 2:30 PM 12:00 AM IST



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