[Only 24h Left] Payment Operations and Success Specialist

3 weeks ago


India Adit Full time

Job Description Summary: We are seeking a highly skilled Payment Operations Specialist. The ideal candidate will have 3 to 6 years of experience in payment operations, ensuring accurate and timely processing of payments and transactions. The Payment Operations Specialist will play a crucial role in maintaining financial integrity and efficiency within our organization. Job Responsibilities - Convincing clients to sign up for Adit Pay. - Ability to meet monthly targets for new sign-ups. - We're looking for individuals with strong experience, a positive attitude, and the drive to achieve and exceed monthly goals consistently. - Follow up on all tasks and tickets, keeping clients informed at regular intervals. - Engage with newly signed-up clients to encourage them to start processing transactions on Adit Pay. - Help develop the payment acceptance strategy and own the execution of that strategy to deliver the overall business objectives. - Direct and design the evolution of our payment platform, in conjunction with the Product team, to drive greater penetration and increased adoption of the Company's payment product. - Own and maintain strong relationships with payment partners to deliver a platform that achieves our payment strategy and business objectives while holding them accountable for their commitments. - Oversee payment operations, including transaction processing, reconciliation, and fraud prevention, ensuring accuracy, efficiency, and compliance. - Partner with our legal & compliance organization to implement and maintain robust risk management practices to mitigate fraud, chargebacks, and other payment-related risks. Desired Candidate - Experience working with payment gateways or international merchant services. - Ability to convince clients to sign up for Adit Pay - Should be Comfortable working the night shift from 7:30 pm to 4:30 am. - Strong knowledge of payment processing systems i.e., gateway, swipe machines, and procedures. - Follow up on all tasks and tickets, keeping clients informed at regular intervals - Should have excellent communication skills Why Adit - We trust our people and offer completely remote opportunities. - Flexible work schedules for better work-life balance. - Group of 550+ Agile, Smart and Dynamic IT Professionals. - Supportive and collaborative work environment. - 5 days working company (Monday - Friday). All weekends are Off - Great working and learning environment - Company Sponsored Insurance



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