Associate - Social Impact 12/08/2025

3 weeks ago

Bengaluru, Karnataka, India Msi Services Full time
Job Description

- Support MSI s Manager of Social Impact in executing and managing MSI s Social Impact initiatives, both in the US and in India.
- Engage with existing NGO partners, monitor and audit their programs; provide insights based on ground-level observations.
- Manage the employee-volunteering program in MSI Bangalore.
- Support the end-to-end NGO partner onboarding process in coordination with the Manager of Social Impact.
- Ensure compliance with our Social Impact norms, NGO funding utilization, and compile Quarterly, Annual Reports etc.
- Identify new avenues for MSI India to give back to local communities.
- Review grant proposals from potential grantees and provide feedback to the Manager.
- Develop new partnerships with other foundations to explore areas of mutual interest and collaboration with the goal of increasing the scope of MSI s social impact.
- Perform additional duties as required and or requested.

Qualification Requirements:

- Bachelor s degree (B.A.) in Social Work, Public or Business Administration, Public Health or a related field from
- a four-year college or two to four years of related experience and/or training.
- Graduate degree in development sector or related field preferred; experience in philanthropy and/or non-profit organizations required.
- Must have a knowledge of NGO sector with a focus on education, vocational training and public health.
- Research and impact assessment experience and budget management is required.
- Must be experienced Microsoft PowerPoint, Word and Excel and must be experienced in generating reports for the management.
- Must be able to learn, understand, and apply new technologies with ability to understand the basic data quality principles and practice.

Desired Skills:

- Good communication and people skills.
- Confidence and motivation to work toward targets.
- Ability to work with c-suite executives.
- Ability to work well alone or within a team.
- Demonstrated aptitude for problem solving.

Role:Customer Success Associate

Industry Type:BPM / BPO

Department:Customer Success,Service & Operations

Employment Type:Full Time, Permanent

Role Category:Customer Success

Education

UG:Any Graduate

PG:Any Postgraduate

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