Food Services Supervisor

Additional Information Job Number25161392 Job CategoryFood and Beverage Culinary LocationCourtyard by Marriott Shillong Jail Road Police Bazar Shillong Meghalaya India 793001 ScheduleFull Time Located Remotely N Position Type Non-Management POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met Inspect grooming and attire of staff and rectify any deficiencies Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc Inspect storage areas for organization use of FIFO and cleanliness Complete scheduled inventories and stock and requisition necessary supplies Monitor dining rooms for seating availability service safety and well being of guests Complete work orders for maintenance repairs Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees and serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process Follow all company and safety and security policies and procedures report accidents injuries and unsafe work conditions to manager and complete safety training and certifications Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards and identify recommend develop and implement new ways to increase organizational efficiency productivity quality safety and or cost-savings Read and visually verify information in a variety of formats e g small print Visually inspect tools equipment or machines e g to identify defects Stand sit or walk for an extended period of time or for an entire work shift Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination Move through narrow confined or elevated spaces Move up and down stairs and or service ramps Reach overhead and below the knees including bending twisting pulling and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education High school diploma or G E D equivalent Related Work Experience At least 2 years of related work experience Supervisory Experience At least 1 year of supervisory experience License or Certification None At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Courtyard we re passionate about better serving the needs of travelers everywhere It s what inspired us to create the first hotel designed specifically for business travelers and it s why the Courtyard experience today empowers our guests no matter the purpose of their trip We re looking for achievers who are passionate about providing a guest experience that goes above and beyond enjoy being part of a small yet ambitious team and love learning how to always improve - all while having fun In joining Courtyard you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you