15h Left) Customer Resolutions Agent
3 weeks ago
JOB FUNCTIONS AND RESPONSIBILITIESThe Customer Resolutions agent will provide and maintain excellent customer relations by ensuring customer inquiries are handled in a prompt efficient courteous effective and professional manner Assist customer queries collect loan payments and resolve delinquent customer loans by leveraging retention and liquidation strategies Manage customer contact through inbound call queues and outbound dialer campaigns Adhere to investor servicing guidelines and internal policies and procedures Display effective collection techniques call handling skills and negotiate with confidence to obtain delinquency resolution Provide accurate and relevant information to the customer Inbound and outbound calls for loans current month owing through foreclosure Customer Service and Collection Calls in English Effectively provide prompt accurate and professional responses to customer inquiriesSuccessfully resolve routine inquiries regarding payments escrow loan terms etc Display active listening skillsDocument loan activity on MSPActively collect on past due paymentsEstablish payment arrangements and determine strategies to resolve delinquencyForeclosure questions and concernsDetermine the reason for defaultCounsel customers about consequences of delinquencyMaintaining service levels and call center performance metrics - Schedule Adherence Average Call Handle Time Attendance AvailabilityPayment Collection and Deal ProductionStable Internet connection Hybrid work from home model May be required to work in the office eventuallyEDUCATION EXPERIENCECollege degree preferredOpen to College undergraduates with 12 months BPO experience preferable in collections departmentAbility to handle customer escalations and is the go-to person for leadership to handle more difficult callsDemonstrates positive attitude adds to a positive team morale and is eager to take on and learn new thingsAbility to work independentlyWORK SCHEDULE OR TRAVEL REQUIREMENTSShifts and Schedules Our call center hours of operation are Monday Friday 8 00am 9 00pm EST and on Saturdays 8 00am 5 00pm EST shifts will fall into those timeframes Associate must have stable internet connect 50 mbs speed while schedule to work from home and must be resided at the base location Office site all the time while working from home Associate must be flexible as scheduled shift changes and skill set may be changed from Customer service to Customer resolutions and vice versa because of business needs
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Regional Sales Director
5 days ago
India beBeeLeadership Full time ₹ 18,00,000 - ₹ 26,40,000Job Title: Senior Manager, Franchise – North Gujarat 15h Left">About the Role:This position leads the management of an independent franchise bottler across its entire geography. The role involves representing a unique market with transitional challenges.">Key Responsibilities:Business and Financial Leadership:The incumbent will be responsible for owning...
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15h Left: Remote
3 weeks ago
India Jobgether Full timeJob DescriptionThis position is posted by Jobgether on behalf of Credit Pros. We are currently looking for a Client Service Representative (Customer Services) in India.This is a full-time, fully remote opportunity to work in a dynamic, fast-paced environment where you will play a key role in delivering exceptional customer service and ensuring high client...
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15h Left Artificial Intelligence Engineer
3 weeks ago
India TwinMaster Full timeCompany DescriptionFounded in March 2023 in Frisco, Texas, TwinMaster is an AI SaaS company offering a Digital Twin software platform powered by AI co-pilots, specifically designed for the building industry, including architects, builders, and owners. Our AI-driven solutions help customers make better design decisions faster and more efficiently. TwinMaster...
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Senior Distributed Computing Expert
3 days ago
India beBeeSoftware Full time US$ 2,00,000 - US$ 2,50,000About Our CompanyWe're seeking an experienced professional to lead the development of our Entity Resolution and Network Generation services, leveraging a microservices architecture and cloud-native platform.Key Responsibilities: Entity Resolution Service: Design and implement distributed entity resolution algorithms for processing billions of records. Build...
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3 Days Left) Agentic Ai Developers
4 weeks ago
India Prolifics Full timeOverview At Prolifics we are currently implementing multiple solutions in Software Development and we are looking to hire talented Agentic AI Developer for our development centre in India This position would be based out of Hyderabad and is a permanent position If you are looking for a high growth company with rock-solid stability if you thrive in...
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15h Left) Customer Service Executive
2 weeks ago
India TATA CAPITAL Full timeKey Deliverables Lead Generation Generate leads for UV deals through interactions with DSE or through channel partners open market Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries Cross-selling product offerings to customers Educates customers with...
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Customer Service Representative
4 weeks ago
India LawSikho Full timeWe at LawSikho are seeking a dedicated & enthusiastic 'Support Associate' to join our team. Company website: , Key Responsibilities: 1. Respond promptly and effectively to student inquiries through various channels including email and phone. 2. Provide accurate information about courses, policies, and procedures. Maintain a high level of...
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Customer Service Representative
4 weeks ago
India LawSikho Full timeWe at LawSikho are seeking a dedicated & enthusiastic 'Support Associate' to join our team.Company website: https://lawsikho.com/ , https://skillarbitra.ge//Key Responsibilities:1. Respond promptly and effectively to student inquiries through various channels including email and phone.2. Provide accurate information about courses, policies, and procedures....
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India Artec Solutions Pvt Ltd Full timeAn Implementation Engineer specializing in Agentic AI for the automotive supply chain is responsible for customizing, deploying, and maintaining autonomous AI systems that optimize the end-to-end automotive manufacturing and logistics processes. This role requires deep understanding of automotive supply chain intricacies, including parts sourcing,...
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India Artec Solutions Pvt Ltd Full timeAn Implementation Engineer specializing in Agentic AI for the automotive supply chain is responsible for customizing, deploying, and maintaining autonomous AI systems that optimize the end-to-end automotive manufacturing and logistics processes. This role requires deep understanding of automotive supply chain intricacies, including parts sourcing,...
