Process Expert

As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations We arent all about work we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance Key Responsibilities -Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment Activities may include the following but are not limited to - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more Job Summary - Administrative stream includes those who primarily support others by performing skilled technical administrative or operational tasks Jobs may range from highly supervised entry-level workers technicians and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas who have an ability to execute specialized work to support operations At the top of this career stream individuals work independently and apply standards yet can also make departures from established processes to resolve problems A colleague at this level works on tasks of limited scope and complexity exercises independent judgment within defined boundaries and guidelines and typically under supervision The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline Colleagues have knowledge of standardized work routines and methods general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor The job requires limited job and business knowledge at the time of hiring Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements We are happy to support your need for any adjustments during the application and hiring process If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements We are happy to support your need for any adjustments during the application and hiring process If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing