▷ (Urgent Search) Project Manager Sales Manager

Job Description Job Description Job Description: The Site Supervisor will provide world class installation, startup, commissioning, test and inspection services leadership for large, high-profile customers for the Vertiv Switchgear and Busbar business. The site leader is the primary Vertiv Services representative for large jobs, from factory testing, through start-up, site acceptance testing, and project completion. The site leader is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. Responsibilities: - - Represent Switchgear and Busbar Services at all customer and contractor meetings for projects which he is assigned to by the Project Delivery Leader - Utilize standard Project Management tools to conduct the project effectively, achieving quality, financial and schedule targets - Coordinate installation, start-up, commissioning, inspection and site testing activities for assigned projects - Review scope of work requirements on the sales order - Review customer or third-party procedures and train personnel on those procedures - Define and manage man-power needs for the job - Completion all documentation for job (technical submittals, as-built drawings, in-house test procedures) - Coordinate with sales, order management, plants, logistics, contractors, services, and warranty groups throughout the project, escalating potential conflicts to avoid impact to the customer - Represent Services in front of the customer, contractor, consultants, commissioning agents - Assist contractors as required during installation of assigned projects - Coordinate Pre-Site meetings with contractor - Provide support to contractor for technical questions during installation - Support installation, start-up and site testing activities for assigned projects - Ensure sufficient man-power on site each day to perform start-up and site testing work - Assist during start-up and site testing as necessary, depending upon man-power availability and site location - Provide first level of tech support assistance to speed up problem resolution - Monitor jobs for timely completion, work with sales rep on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control - Provide daily status reports to Project Manager, Project Delivery Leader and customer - Manage issues list and work to resolve issues in a timely manner Technical: - - Provide On-the-Job training and on-site direction to associates for assigned projects - Conduct field customer training for assigned projects as required - Communicate with Technical Support on equipment issues - Keep current on Method Statement, Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips Safety: - - Operate in a safe manner in accordance with published safety guidelines - Must wear appropriate PPE as per company guidelines and accordance with job duties - Report all work related accidents or injuries within 24 hours to the appropriate personnel - Must be a role model to fellow associates with regards to safety by setting a positive example - Point out potentially unsafe conditions to a customer or contractor, as necessary and based on extensive experience, with the authority to halt work on a project until conditions are corrected Administration: - - Coordinate assigned project completion, customer training, and close-out - Provide all commissioning reports in a final package to the customer - Coordinate any additional training bought with the sales order - Provide Time and Material quotes for customers or contractors for assigned projects, as necessary - Coordinate subcontracted services and equipment rentals for assigned projects, - Provide accurate and timely reporting in accordance with published guidelines - Time cards, expense reports, ticket closure, forms, et al. Customer Satisfaction: - - Provide proper and adequate communication to internal and external customers - Provide estimated time of arrival to the customer or contractor where applicable - Coordinate and attend customer or contractor meetings as required - Maintain customer satisfaction rates according to company guidelines Performance: - - Excellent attention to detail, with the ability to work accurately in a busy and demanding environment. - Complete all work in an efficient and timely manner - Capable of making strong decisions, technical and commercial, under pressure - Properly evaluate site and equipment for appropriate billing status - Adhere to company dress code and safety regulations - Understand and comply with company startup/escalation process and procedures - In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard. Must act and perform as a role model to all field associates - Maintain proper and adequate level of internal communications - Ability to communicate with all levels within the organization: Managers, co-workers, Service Delivery Team, Sales, Plants, Application Engineering, Technical Support, electronic communications, et al. - Conduct themselves in a high degree of professionalism, and of service delivery - Ability to handle stressful situations and provide a calming effect to customer - High level of diplomacy when interacting with internal and external customers Qualifications: - - Graduate of applicable University of Technology and six years minimum same or similar work experience. - Construction management experience, critical infrastructure expertise with Switchgear, Busbar and Power Distribution a plus. - Knowledge of construction, electrical and mechanical contracting. - Knowledge of engineering, manufacturing processes, data center infrastructure and commissioning processes is helpful. - Solid foundation of electrical power theory and application including thorough understanding of applicable safety procedures. - Provide on-site customer consultation, must be able to present themselves as an expert in the field - Expert analytical, problem-solving, and communication skills (verbal and written) required. - Able to manage customer expectations during stressful situations - A high degree of communication, organizational and management skills are required - Valid driver's license is required - Must be able to read and interpret electrical line diagrams and blueprints - Ability to summarize and report all work related tasks performed - Ability to give technical assistance via the telephone to customers on a regular basis - Independently evaluate, recognize, and recommend acceptable customer solutions based upon site evaluation. - Recommend and direct activities at a customer site by leading technical activities of other technicians at a customer site - Strong computer skills including editing, formatting and using templates in Microsoft Office, CAD, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. - Foster a Customer-First Mindset Physical & Environmental Demands: - - Frequent Standing - Frequent kneeling / crawling / stooping - Frequent bending / twisting - Frequent climbing (stairs, ladders) - Frequent driving (car) - Extreme cold (below - 20C) - Extreme heat (above + 37 C) - Noise Level (Medium / High need to shout to be heard) - Working around moving machinery (fork-lifts, tractors) - Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) - Work outdoors (no effective protection from weather) Time Travel Required: - - 40% travels in the Eastern Europe Region - 30% travels in the EMEA Region .