Construction Helpline

- Inbound and Outbound Calls Initiating inbound and outbound calls to potential customers based on leads provided by the team or generated through other sources - Product Service Knowledge Maintaining a thorough understanding of the products or services being offered in order to communicate features and benefits to potential customers effectively- Building Rapport Building a positive and professional relationship with potential customers Establishing trust and rapport is crucial for successful sales - Handling Objections Address any objections or concerns raised by potential customers and provide suitable solutions or information to overcome these objections - Follow-Up Follow up with leads that require additional nurturing or time to make a decision This may involve sending follow-up emails providing additional information or addressing any lingering concerns - Time Management Effectively managing time to maximize the number of calls made and ensure efficient use of working hours - Professionalism Maintaining high professionalism and adhering to ethical standards during all customer interactions ref updazz com