Lead Solution Engineer

To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Sales Job Details About Salesforce We re Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every industry blaze new trails and connect with customers in a whole new way And we empower you to be a Trailblazer too driving your performance and career growth charting new paths and improving the state of the world If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place Overview of the Role We have an outstanding opportunity for an expert AI and Data Cloud Solutions Engineer to work with our trailblazing customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications platform across the machine learning and LLM GPT domains in India The successful applicant will have a track record in driving business outcomes through technology solutions with experience in engaging at the C-level with Business and Technology groups Responsibilities Primary pre-sales technical authority for all aspects of AI usage within the Salesforce product portfolio - existing Einstein ML based capabilities and new 2023 generative AI Majority of time 60 will be customer external facing Evangelisation of Salesforce AI capabilities Assessing customer requirements and use cases and aligning to these capabilities Solution proposals working with Architects and wider Solution Engineer SE teams Preferred Qualifications expertise in an AI related subject ML deep learning NLP etc Familiar with technologies such as OpenAI Google Vertex Amazon Sagemaker Snowflake Databricks etc Required Qualifications Experience will be evaluated based on the core proficiencies of the role 4 years working directly in the commercial technology space with AI products and solutions Data knowledge - Data science Data lakes and warehouses ETL ELT data quality AI knowledge - application of algorithms and models to solve business problems ML LLMs GPT 10 years working in a sales pre-sales consulting or related function in a commercial software company Strong focus and experience in pre-sales or implementation is required Experience in demonstrating Customer engagement solution understand and drive use cases customer journeys ability to draw Day in life of across different LOBs Business Analysis Business case return on investment construction Demonstrable experience in presenting and communicating complex concepts to large audiences A broad understanding of and ability to articulate the benefits of CRM Sales Service and Marketing cloud offerings Strong verbal and written communications skills with a focus on needs analysis positioning business justification and closing techniques Continuous learning demeanor with a demonstrated history of self enablement and advancement in both technology and behavioural areas Building reference models ideas approaches for inclusion of GPT based products within wider Salesforce solution architectures especially involving Data Cloud Alignment with customer security and privacy teams on trust capabilities and values of our solution s Presenting at multiple customer events from single account sessions through to major strategic events World Tour Dreamforce Representing Salesforce at other events subject to PM approval Sales and SE organisation education and enablement e g roadmap - all roles across all product areas Bridge primary contact point to product management Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops Be an innovator who can build new solutions using out-of-the-box thinking Demonstrate business value of our AI solutions to business using solution presentations demonstrations and prototypes Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state Deliver functional and technical responses to RFPs RFIs Work as an excellent teammate by chipping in learning and sharing new knowledge Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology Lead multiple customer engagements concurrently Be self-motivated flexible and take initiative Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment What does that mean exactly It means that at Salesforce we believe in equality for all And we believe we can lead the path to equality in part by creating a workplace that s inclusive and free from discrimination Any employee or potential employee will be assessed on the basis of merit competence and qualifications - without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between Recruiting hiring and promotion decisions at Salesforce are fair and based on merit The same goes for compensation benefits promotions transfers reduction in workforce recall training and education