Administrator - L3
7 days ago
Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses With over 230 000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world For additional information visit us at www wipro com Role Purpose The purpose of the role is to resolve maintain and manage client s software hardware network based on the service requests raised from the end-user as per the defined SLA s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client s network server system storage platform infrastructure and other equipment s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised dial home email chat IMS ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets service Installing and configuring software hardware requirements based on service requests 100 adherence to timeliness as per the priority of each issue to manage client expectations and ensure zero escalations Provide application user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests issues are resolved in a timely manner Deliver No Performance Parameter Measure 1 100 adherence to SLA timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills Network Data Admin Experience 3-5 Years Reinvent your world We are building a modern Wipro We are an end-to-end digital transformation partner with the boldest ambitions To realize them we need people inspired by reinvention Of yourself your career and your skills We want to see the constant evolution of our business and our industry It has always been in our DNA - as the world around us changes so do we Join a business powered by purpose and a place that empowers you to design your own reinvention
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Administrator - L3
6 days ago
Mundra, GJ, IN Wipro Full timeJob Title Administrator - L3 Req Id 99793 City Mundra State Province Gujarat Posting Start Date 9 29 25 Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in...
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Administrator - L3
7 days ago
Mundra, India Wipro Limited Full time**Job Description**: - ** - Job Title: Administrator - L3 - Req Id: 99793 - City: Mundra - State/Province: Gujarat - Posting Start Date: 9/29/25 - Job Description: **Role Purpose** The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined...
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Administrator - L3
6 days ago
Bharuch, GJ, IN Wipro Full timeJob Title Administrator - L3 Req Id 29241 City State Province Posting Start Date 2 25 25 Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting...
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Administrator - L3
3 weeks ago
Mundra, GJ, IN Wipro Full timeWipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build...
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Administrator - L3
1 week ago
Mundra, India Wipro Limited Full time**Role Purpose** The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction **͏**: **Do** - ** Ensure timely response of all the tickets raised by the client end user**: - Service requests solutioning by...
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Administrator L3
2 days ago
Greater Noida, UP, IN Wipro Full timeJob Title Administrator L3 Req Id 107316 City Greater Noida State Province Uttar Pradesh Posting Start Date 10 29 25 Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of...
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Administrator - L3
4 days ago
Greater Noida, UP, IN Wipro Full timeJob Title Administrator - L3 Req Id 100846 City Greater Noida State Province Uttar Pradesh Posting Start Date 10 3 25 Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of...
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Server Admin
3 weeks ago
Morbi, GJ, IN Jobted IN C2 Full timeJob Summary We are seeking an experienced and technically strong Senior System Administrator to join our IT Infrastructure team The ideal candidate will be responsible for managing and maintaining our IT systems and infrastructure across multiple locations This role demands deep expertise in Microsoft technologies virtualization backup solutions endpoint...
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L2 Windows Administrator
1 week ago
Anywhere in India/Multiple Locations SMARTWORK IT SERVICES Full time ₹ 6,00,000 - ₹ 18,00,000 per yearDescription : Job Title : L2 Windows Administrator Location : Pan india ( Relocate to Dubai ) Experience : 5 to 10 Years Role Overview : We are seeking a skilled and proactive L2 Windows Administrator to join our IT infrastructure team. The candidate will be responsible for managing, maintaining, and troubleshooting Windows-based systems and related...
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Network Administrator
2 weeks ago
delhi, in ARMPL Full timeAbout The Job : Key Responsibilities : - Modify network configurations and architecture to align with certification requirements.- Guide the team on maintaining efficient network operations while adhering to certification standards.- Perform network administration and engineering tasks on routers, switches, and other hardware network products.- Support daily...
