Technical Specialist Analyst

3 weeks ago

Gurugram Gurugram India NatWest Group Full time

Job Description Join our digital revolution in NatWest Digital X In everything we do, we work to one aim. To make digital experiences which are effortless and secure. So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter. Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as a Technical Specialist Analyst - This is a rewarding opportunity for a passionate and driven analyst to join our business - We'll look to you to use your specialist technical knowledge to solve business problems and produce working solutions that will make a difference to our customers and the bank - Hone your technical expertise in a collaborative, agile and forward thinking team environment - We're offering this role at associate level What you'll do As a Technical Specialist Analyst, you'll be working across the solutions lifecycle, from requirements analysis and design, through to coding, testing, deployment and operation. Working in the feature team, you'll be developing your expertise to help solve business problems presented to make sure our customers are getting the best experience possible. By applying Agile methods, you'll be developing and producing solutions continually and rapidly that meet current non-functional requirements and are flexible to cope with future functional and non-functional needs. You'll also be: - Producing innovative ideas and confirming these through experimenting and prototyping - Designing and developing solutions with a focus on the automation of build, test and deployment activities using executable patterns - Evaluating and analysing metrics to continually improve performance - Using, and contributing to the development of standard patterns - Collaborating with principal engineers and domain architects to build an understanding of the wider platform and how it supports business objectives The skills you'll need We're looking for someone highly technical with experience of engineering disciplines such as analysis, design, testing and deployment. You'll have a background in solving complex analytical and numerical problems, and will be able to rapidly and effectively understand and translate product and business requirements into technical solutions. We'll also look to you to demonstrate a clear understanding of how your technical specialism supports our customers by producing high availability, low cost solutions. You'll also demonstrate: - Five to eight years of experience in the Credit Cards domain, with strong expertise in TSYS TS2 application and parameter setup including schemes - In-depth knowledge of card operations such as account scoring, delinquency, collections, over-limit handling, credit line adjustments, disputes, chargebacks, pricing, and card schemas - Experience of Agile and DevOps tools and methodologies - Experience of working in an environment where products must be delivered to short delivery cycles - Excellent communication skills with the ability communicate complex technical concepts clearly to peers - Good collaboration and stakeholder management skills

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