▷ (Urgent) Gallagher is hiring for Insurance Process
3 weeks ago
Job Description
Gallagher is hiring for UK/US INSURANCE PROCESS(HYBRID)
I. Minimum Qualifications
Education: Bachelor's/ Master's
Work Experience:
1. Graduate with minimum 3/4 years of experience in UK/US Insurance Domain
I. Position Summary
Service Support Manager plays a crucial role in
o Managing corporate customer support operations
o Ensuring high-quality Renewal & New Business service delivery
o Participate in strategic renewal meetings
o Ensuring smooth delivery of GCoE services
o Co-ordinate with Service Team Managers to identify opportunities/development areas
I. Primary Responsibilities
Act as dedicated member from GCoE for Account Executives & Account Handlers
Responsible for end to end support of the policy lifecycle services
Participate in Renewal Strategic review meetings alongside Executives & Handlers
Support a team of 4 to 6 Onshore Account Handlers
Take Proactive measures to initiate pre and post-renewal activities promptly
Monitor and follow up on triggered activities, ensuring their accuracy and timely completion.
Handle queries effectively, aiming to minimize re-work at service center
Collaborates with branch to identify activities that can be offshored to service center
Maintain a positive relationship with branch staff to enhance overall customer experience
Interested candidate's can share your resume to [Confidential Information]
Number: 8830743694(Call/Whatsapp)
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