Walkin-Drive @Gallagher- US Healthcare- 11th October'25

4 weeks ago

Thane Navi Mumbai Mumbai, India Gallagher Service Center LLP Full time

Job Description Walkin Drive- Gallagher- US Healthcare Backoffice process - 11th October 2025 Contact Person- Sai Garde (Mention Sai Garde on resume while coming for Walkin Drive) Fill | Gallagher Center of Excellence-Walkin Drive Form for 11th October'25 Drive Note: Please complete the form using your Government ID or Aadhaar ID. Ensure all information is accurate, as no changes can be made once the form is submitted. https://forms.office.com/r/YiHh5guvWW 1. Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures Responsible for end-to-end support of the policy lifecycle services Support a team of 4 - 5 Client Managers (70 Accounts) at the branch Be a US Health Insurance domain expert to conduct end to end renewal activities Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience Co-coordinating with internal operations team to get the renewal activities completed on time Handle queries effectively, aiming to minimize re-work at service center Ability to identify risks, issues and successfully navigate through to completion Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once 2. Minimum Education Required- Graduation is mandatory Excluding LLB & Pharma 3. Work Experience: 1. Graduate with 3-5 years of experience in an insurance domain 2. Insurance certification good to have 3. Transition/onboarding of service - good to have 4. SPOC - Single Point of Contact role for operations - good to have 5. Onshore travel experience good to have 6. International voice experience candidates are considerable 3 years of experience /Graduate Spotlight - Cafeteria, Office cab/shuttle, WFH setup, Joining goodies, Gifts on festivals, Rewards & recognition

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