Quality Assurance Expert

3 days ago

Noida India EzeWok Full time

Job Description Location: Noida (On-site) Department: Quality Control / Radiology QA Reporting To: Operations & Technical Manager Role Overview The Quality Assurance Lead will oversee daily quality operations within the radiology reporting workflow, ensuring accuracy, compliance, and timely delivery of reports. The role requires a proactive and detail-oriented professional capable of leading a team, handling client escalations, and maintaining high-quality standards across all modalities and report categories. Key Responsibilities - Supervise and guide the Quality Control Team in daily operations to ensure accuracy, efficiency, and consistency. - Review radiology reports and DICOM images to identify mismatches, missed findings, or formatting errors. - Monitor and audit QA reports to track team and individual performance metrics. - Handle client queries and escalations with professionalism and timely communication. - Collaborate with Radiologists, Coordinators, and Technical teams to maintain seamless workflow operations. - Conduct root cause analysis for recurring quality issues and implement corrective actions. - Prepare and present weekly/monthly QA performance reports to management. - Train, mentor, and evaluate team members to ensure continuous skill development. - Maintain updated documentation, SOP adherence, and transparent QA reporting. - Perform hands-on QA reviews during peak workload or staff shortages. Core Competencies & Skills - Strong Radiology Knowledge: Deep understanding of radiology modalities (X-ray, CT, MRI, Ultrasound, etc.) and reporting workflow. - Technical Proficiency: Experience working with PACS systems . - Leadership & Team Management: Ability to motivate and manage a QA team effectively. - Analytical Skills: Ability to detect patterns and propose quality improvement strategies. - Communication Skills: Clear, confident, and respectful communication with internal and external stakeholders. - Attention to Detail: Excellent observation and accuracy in report verification. - Fast Typing & Digital Efficiency: Skilled in MS Excel, Google Sheets, and QA tracking tools. Experience & Qualification - Minimum 1-2 years of experience in Radiology QA or Quality Control. - Graduate degree in Science, Healthcare, or a related field (preferred). - Proven ability to work under pressure and maintain quality in high-volume environments. Compensation Competitive and commensurate with experience and performance.

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