It Business Analyst

14 hours ago

Bangalore Karnataka, India Orange Full time

about the role Experience 3-5 years Role Summary Own end-to-end delivery of complex Pega initiatives in a telecom context Drive requirement definition solution design policy implementation and liaise across business and IT to ensure on-time high-impact results Key Responsibilities Stakeholder Engagement Lead workshops with GDO to capture and refine business requirements Solution Design Analyze needs for Pega applications draft functional specs impact analyses and executive briefings Integration Oversight Identify dependencies on external systems coordinate REST SOAP-based API delivery across IT teams Lifecycle Deliverables Produce solution proposals UAT plans backlog grooming artifacts and dependency matrices Policy Governance Contribute to Pega governance policies and champion their implementation Team Leadership Mentor junior analysts developers guide technical design and supervise small workstreams Backlog Prioritization Own the product backlog set priorities in line with business value and maintain stakeholder satisfaction Quality Assurance Validate that delivered solutions meet requirements through rigorous testing and user-acceptance activities Required Skills Qualifications 3-5 years in Business Analysis or Pega consulting development including BSS domain exposure Pega Business Architect or System Architect certification preferred Proven track record across full project lifecycles requirements design test rollout Solid facilitation skills and experience with TMF-aligned processes and APIs Hands-on knowledge of REST SOAP XML XSD and SQL Agile Scrum practitioner certifications in BA or Scrum are a plus Excellent communication leadership and stakeholder-management abilities Bachelor s degree in Computer Science Engineering Business or related field about you Be part of a global team building Orange Business s next-generation Service Delivery Application on Pega driving seamless customer experiences across globally Work with cutting-edge Pega automation to streamline order management fulfillment and support processes for our international telecom customers Help shape a scalable high-performance platform that meets dynamic market demands and evolves with emerging digital services additional information Global opportunities Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world Flexible work environment Flexible working hours and possibility to combine work from office and home hybrid ways of working Professional development training programs and upskilling re-skilling opportunities Career growth Internal growth and mobility opportunities within Orange Caring and daring culture health and well-being programs and benefits diversity inclusion initiatives CSR and employee connect events Reward programs Employee Referral Program Change Maker Awards department Digital Technology Orange Business manages and integrates the complexity of international communications freeing our customers to focus on the strategic initiatives that drive their business Our extensive experience and knowledge in global communication solutions together with our understanding of multinational business and local support in 166 countries and territories ensure that our customers receive a consistent global solution wherever they do business contract Regular

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