Technical Support Engineer
1 week ago
Job Description: Technical Support Engineer NEED IMMEDIATE JOINERS ONLY Position Summary You will support both on-premises and cloud-based deployments, including AWS-hosted instances, and play a key part in delivering world-class technical assistance across time zones as part of our 24×7 model. This role operates within a rotating 24×7 support schedule with overlapping regional coverage. Core Responsibilities Diagnose and resolve product issues for Scrutinizer, FlowPro, Replicator, and Endpoint Analytics. Collect and analyze logs, configuration data, and network flow information to isolate root causes. Guide customers through configuration, connectivity, and upgrade issues in both on-prem and AWS environments. Escalate product defects and complex issues to senior support or engineering following defined workflows. Maintain accurate case documentation and contribute to internal knowledge articles. Adhere to SLAs, shift schedules, and escalation protocols to maintain consistent service delivery. Technical Requirements Candidates should demonstrate strong diagnostic skills and a working knowledge of enterprise IT environments. 4-6 years of experience in technical support or network/system administration roles. Strong troubleshooting and analytical skills, able to form and test hypotheses methodically. Hands-on experience with Linux OS (CLI operations, service management, log review). Solid understanding of network fundamentals such as TCP/IP, routing, SNMP, and DNS. Familiarity with cloud environments (AWS preferred): understanding of VPCs, subnets, security groups, and how virtual appliances are deployed and accessed. Comfort with virtualization platforms such as VMware ESXi, Hyper-V, or KVM. Clear written and verbal English communication skills. Preferred / Nice to Have Experience with NetFlow/IPFIX or similar network telemetry tools. Exposure to network monitoring or security analytics platforms. Basic scripting (Bash or Python) for diagnostics and log parsing. Familiarity with PostgreSQL or similar databases. Certifications such as CCNA, CompTIA Network+, or Linux+ are a plus. Key Qualities for Success Customer-first mindset: patient, thorough, and focused on clear resolution. Curious and proactive, asking the right questions rather than jumping to assumptions. Self-motivated learner who adapts quickly to new technologies. Strong sense of ownership and accountability in a remote team environment. Purpose Every interaction you handle helps enterprise customers maintain visibility, performance, and security across their networks.
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Technical Support Engineer
20 hours ago
Delhi, Delhi, India Acktron Security System (P) Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionAcktron is a New Delhi-based company specializing in the full spectrum of security services, from basic consultancy to complete project execution. Acktron also offers assistance in project management of Security and Fire Protection system installations across major cities in India. Founded by renowned personalities in the electronic...
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Technical Support Engineer
3 weeks ago
Delhi, India Evalify-IQ Full timeProvides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Essential Job Functions: Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance...
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Technical Support Engineer
2 weeks ago
Delhi, Delhi, India Radware Full time ₹ 4,00,000 - ₹ 8,00,000 per yearTechnical Support Engineer - Tier CH)Radware has changed how businesses are securing the digital experience. As a result, it's now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market.A leading provider of cyber security and application delivery solutions, Radware (RDWR) is looking for a Tier 2 Technical...
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Delhi, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel ExpertExperience Level: 20+ years (with core ML/DL hands-on background)Location: RemoteEmployment Type: Full-TimeJob Summary:We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert , responsible for evaluating candidate technical depth in machine learning, deep learning,...
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Delhi, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel Expert Experience Level: 20+ years (with core ML/DL hands-on background) Location: Remote Employment Type: Full-Time Job Summary: We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert , responsible for evaluating candidate technical depth in machine learning, deep...
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Technical Support Engineer
3 weeks ago
Delhi, India Evalify-IQ Full timeProvides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support.Essential Job Functions:Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met.Assists customers in resolving technical problems by providing guidance...
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Technical Support Engineer
1 week ago
Delhi, Delhi, India Radware Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRadware has changed how businesses are securing the digital experience. As a result, it's now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market.A leading provider of cyber security and application delivery solutions, Radware (RDWR) is looking for a Tier 2 Technical Support Engineer to fuel the success of...
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Technical Support Engineer
2 weeks ago
Delhi, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full timeHi ConnectionsTeamware is hiring for Technical Support Engineering roleLocation: NoidaNP:1monthInterview:Face to face interviewExperience:5+yearsJDBTechnical Support EngineerExpert in communication5 YearsBasic knowledge in Digital Marketing (Preferable-not mandate)Handling Technical Queries, Networking, and Basic DatabaseNoidaHybrid ModeDynamics 365/CRM /...
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Technical Support Engineer
2 weeks ago
Delhi, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full timeHi ConnectionsTeamware is hiring for Technical Support Engineering roleLocation: NoidaNP:1monthInterview:Face to face interviewExperience:5+yearsJDBTechnical Support EngineerExpert in communication5 YearsBasic knowledge in Digital Marketing (Preferable-not mandate)Handling Technical Queries, Networking, and Basic DatabaseNoidaHybrid ModeDynamics 365/CRM /...
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Technical Support Engineer
3 weeks ago
Delhi, India TerraGiG Full timeTechnical Support Engineer - Infrastructure & CloudExperience: 3+ yearsWork Mode: RemoteAbout the Role:We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value...
