
Analyst - Operations
1 week ago
At Allstate great things happen when our people work together to protect families and their belongings from life s uncertainties And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs From advocating for seat belts air bags and graduated driving laws to being an industry leader in pricing sophistication telematics and more recently device and identity protection The Counsel Support Analyst III position provides administrative support for the Client Legal Services Attorneys under minimal supervision The role enters and manages data including pleadings motions and all trial arbitration and mediation letters as well as calendars files and related events in case management systems This individual is also responsible for confirming related events and activities closing maintaining and archiving files in addition to monitoring and routing internal and external client inquiries Key Responsibilities Handle multiple demands on an on-going basis including difficult situations sensitive information and frequent high-level contact requiring the use of tact and judgment Identify initiate recommend and implement corrective action within workgroup Monitor and maintain compliance with Team Connect Litigation Management System Work under general direction Handle ambiguous situations and confidential information Handle calls in a timely manner and initiates oral and written responses to all inquiries Train and lead various work processes Maintain knowledge of major department business unit functions Education High School Diploma or GED Preferred Experience 0-2 years experience Preferred Supervisory Responsibilities This job does not have supervisory duties Education Experience in lieu In lieu of the above education requirements an equivalent combination of education and experience may be considered Primary Skills Shift Time Shift C India Recruiter Info Nikita Torne C ntorn allstate com About Allstate Joining our team isn t just a job it s an opportunity One that takes your skills and pushes them to the next level One that encourages you to challenge the status quo One where you can shape the future of protection while supporting causes that mean the most to you Joining our team means being part of something bigger - a winning team making a meaningful impact The Allstate Corporation is one of the largest publicly held insurance providers in the United States Ranked No 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue The Allstate Corporation owns and operates 18 companies in the United States Canada Northern Ireland and India Allstate India Private Limited also known as Allstate India is a subsidiary of The Allstate Corporation The India talent center was set up in 2012 and operates under the corporation s Good Hands promise As it innovates operations and technology Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation With offices in Bengaluru and Pune the company offers expertise to the parent organization s business areas including technology and innovation accounting and imaging services policy administration transformation solution design and support services transformation of property liability service design global operations and integration and training and transition Learn more about Allstate India
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